[Resolved]  Kotak Mahindra — Mis communication

Address:Chandigarh, Chandigarh

I have opened an Trinity account (saving + Trading +DMAT) in your branch in December 2007 through Mr. Sajal Arora – Customer Relationship manager in Kotak Mahendra in Gulmohar Park Branch. This account was zero balance saving account ,as informed by your personal relationship manager.
This account remained my active account for more than one year and many share market and mutual fund transactions were done through this account. Please note that from last one and half year I shifted to Chandigarh and I was not an active user of this account.

They are not ready to waive off my money at any cost and are saying that its not in their hand.
Now also they do not have any information available with their service mangers.
They all are always busy and not have time to attend anybody's call.
This bank is not at all a user friendly bank and are only their for minting money and customer is not important to them.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4803
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information