[Resolved]  Kotak Mahindra Prime Ltd — Not issuing NOC & form 35

I took car loan through R R Honda, Moti Nagar, Delhi vide ref. No. 3728602 and loan is fully paid on Jan 02, 2010. Kotak is to issue NOC & form 35 so that I can get hypothication deleted from RC. They are not issuing the same. They are orally stating that they mailed by Overnight Courier whereas Courier company has entered in records as delivered whithout delivering. Their delivery boy has told that his cycle was stolen along with all mail and FIR has been registered. So someone in Overnight delivery branch has mis-represented by recording delivered. Kotak is also not able to produce any delivery receipt.
kotak is not taking action on my e-mails, phone calls and letter sent by speed post. R R Honda, who does marketing for them when we go for purchasing car, also does not help.
I need assistance for getting NOC & form 35.