[Resolved]  Kotak Smart Advantage (Uin - 107l043v01) — NON INTIMAION OF PREMIUM, NO STATEMNTS, NO CONTACTS

Address:Farrukhabad, Uttar Pradesh

Sir, I Updesh Kumar Shekhawat have invested in Kotak Smart Advantage (UIN - 1074L043V01, Policy No[protected] with a annual premium of Rs 15,000/-
Sir first of all, i am cheated by broker of Regligar that you have to invest for only 03 years. But when i got the booklet i came to notice that it is of 20 years of long invstment. Thats OK i have mangage it,

But I have grately hit by the fact that i haven't get advance information of paying premium unlike others companies offering such policies. I have to approach the people of my need for it to pay the preimium in time.

Sir, my address has alson been changed. I have sent a letter but no reply

My new address is
UPDESH KUMAR
RECORDS, THE RAJPUT REGT
FATEHGARH CANTT
DIST - FARRUKHABAD (UP)
PIN - 209601
Email id - www.[protected]@hotmail.com
My contact No is [protected].

Hoping to get reply soon or contact
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Shekhawat,

This is with reference to your query pertaining to updating your address in our records. We have sent a detailed email for the documentation, as per your conversation with our customer care executive.

We would be incorporating the changes post receipt of the documents.


Alternatively you can also fax it to[protected].

For further queries please feel free to write to us at [protected]@kotak.com or contact our Client Service Desk on[protected]Toll Free).

Regards, Kotak Support Team

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