[Resolved]  KPN Parcel Service — Postpones delivery

Address:Chennai, Tamil Nadu

The person in KPN Gundy Chennai should be awarded “Best among the worst” . He seems to be too brilliant. When I called him[protected] by 11am and enquired about bike he asked me to call back by 4. When I called him by 4 PM he doesn’t pick. What a planning. I tried him continuously for 1.5 hrs. Got frustrated and called Coimbatore office they said it is delivered. When asked about office timing I got a reply “Chennai we don’t know”. Still I don’t want to take chances against this brilliant guy. So tried his number again. What to expect? He doesn’t pick. Finally he picked the call at 5.30 PM. Should have checked his eardrums in meantime. As soon as I asked about bike he rudely replied “Can you come before 6 ?... as I don’t have a flight neither a knew a pilot I said no. “After after 9” he replied and cut the call. I am simply flattered by his politeness and customer care. He exactly spoke like a drunken bully threatening for money. Have to meet this MR. Gentleman tomorrow. Hope he will deliver my bike if he likes me. I should behave properly.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Forgot to mention. They gave two numbers for complaint.

one not readable, another ([protected]) is divereted. and the diverted numbers gives back the IVR " not reachable". They really care customers...

KPN Travels — Work service

I booked bus it's two hrs delay due to your worst managementimproper answersto the customer questions.I never opt knp and also suggest my friends too.

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