[Resolved]  KPN Parcel Service — THE PERSON WHO IS ATTENDING TO DELIVER THE GOODS NEEDS EXTRA MONEY IN THE NAME OF KPN PARCEL SERVICE

Address:

Vellore, Tamil Nadu

SIR,

THROUGH KPN PARCEL SERVICE I RECEIVED A PARCEL FROM CHENNAI ON 15.9.2010. THIS PARCEL WAS BOOKED ON 14.9.2010. THIS PARCEL CONTAINS "HILLS DOG DRY FOOD". THIS PARCEL ALREADY PAID AS PREPAID IN THE CHENNAI ITSELF. BUT THE PARCEL DELIVERED PERSON AGED ABOUT 55 MALE AT VELLORE KPN PARCEL SERVICE DEMANDING EXTRA MONEY TO DELIVER THE PARCEL IN THE NAME OF KPN COMPANY RULES. BUT I STRONGLY REJECTED TO PAY THE EXTRA MONEY DEMANDED BY THAT PERSON. I SAID I CAN GIVE ANY MONEY, BUT I NEED RECEIPT FOR THAT. THEN THE REFUSED TO GIVE RECEIPT ON THAT EXTRA MONEY.

IN THIS SITUATION THE KPN PARCEL SERVICE ADMINITRATION HAS TO CLARIFY THE FOLLOWING.

1. THE RECEIVER HAS TO PAY ANY EXTRA MONEY FOR RECEIVING THE PARCEL WITHOUT RECEIPT.

2. WHAT ARE THE STEPS TAKEN BY THE KPN ADMINISTRATION TO AVOID SUCH MISBEHAVIOUR AND AGAINST THE KPN RULES.

3. THE WAY OF BEHAVIOR IS WORST BY THE KPN PARCEL SERVICE EMPLOYEES ESPECIALLY FROM VELLORE KPN PARCEL SERVICE.

4. WHY DON'T THE KPN PARCEL SERVICE NOT INSISTED TO WEAR ALL THE EMPLOYEE TO WEAR THE NAME BADGE?

IF THE KPN PARCEL SERVICE NOT REPLIED THIS LETTER I WILL HAVE TO GO TO THE COURT FOR GETTING DIRECTIONS.

"CUSTOMER IS VERYMUCH IMPORTANT FOR ANY BUSINESS"

S.NEHRU
CHE.KENNELS,
NO223-D, VIVEKANANDAR IST STREET,
PHASE III,
SATHUVACHARI,
VELLORE,
TAMILNADU

MAIL ID. [protected]@yahoo.co.in