[Resolved]  KPN Travels India Ltd — MISBEHAVIOR and NO PERMIT

Address:Chennai, Tamil Nadu

I traveled from Cochin to Chennai in KPN non-AC bus on[protected]. The bus should come at Guindy by 5.30am. The bus don't have permit and was blocked at TN check post. It took 4 hrs to start from there. and reached guindy at 9 am on[protected]. Since the time was very less and I have to rush to my office, i asked the bus driver to get me down at Pallavaram, but he told Chrompet as Pallavaram and made me get down there. I dont know places in Chennai. I am new to Chennai. I was lost and took half an hour to get correct direction and get to hostel and then to office. Since I was in hurry burry to go to office, I thought of calling the bus office at evening and complaint about the bus drivers. But when I called them, they talked to me very badly. I opted KPN for there punctuality and good behavior.
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Aug 14, 2020
Complaint marked as Resolved 
KPN Travels India Ltd customer support has been notified about the posted complaint.
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    23B, Rajaji Street, , Swarnapuri, Salem, Tamil Nadu, India - 636004
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