KSRTC — KSRTC failed to refund

Address:Bangalore, Karnataka

Dear Sir / Madam

There were two failed transactions via the KSRTC website using my Corp Bank Debit card, transaction no OB3043488 and OB3043579 dated 16th Dec 2010. I've emailed KSRTC with the details and also my bank statement. However they have refunded only one of them and have kept mum over the second one. The amount is Rs.1014.00. Have emailed them 5 times now and nobody picks up the call at their number. I've been given no details or nobody even bothers to reply to me.

Please help. I've attached the failed transaction details

Regards
Nishanth
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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