[Resolved]  KSRTC — Refund of Cancellation Amount

Address:Hyderabad, Andhra Pradesh

Note :- Regarding this I have send mail to concerned authorities as well Joint Commissioner for Transport (Administration), B'lore but still no reply

Dear Sir,
I have booked the Ticket from HYDERABAD to HOSPET and HOSPET to HYDERABAD on
[protected]. The same were canceled on[protected].
The details of Tickets are as follows

PNR No Dt of Jour. From To Dt ofBook Dt of Can

J[protected]/03/2011- HYDERABAD to HOSPET - 07/03/[protected]
H[protected]/03/2011- HOSPET to HYDERABAD - 07/03/[protected]

The booking payment is done thru OnlineSBI and my KSRTC Username is vijay._mantri
In the Booking History status is shown as "Cancelled" as well as refund amount is shown.

But till today I have received the money for only one ticket as Rs. 360. in my SBI account.
Even after more than one month of Cancellation I have not recd any money (Rs. 507.00) for one more ticket (PNR H[protected]
This is worst Customer Service I have seen in my life where Authorities are not ready to give simple response to the Customer.
So I kindly request you to look in the matter & refund the amount urgently.

Once I recd the response from like

"Respected Sir/Madam,
We have received your mail and the same will be verified and
necessary action will be taken to refund the amount. You are
requested to check up with the bank/statement of account for the
refund amount. In case amount is not received in in 7 working
days CALL: 080 – 22220386."

I have number of time on this phone but no one lifting phone.

Hoping +ve response from ur side,
Thanks & regards.
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Aug 13, 2020
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