KSRTC — Wrong Information

Address:

Bangalore, Karnataka

Sir ,

I booked a Ticket to travel to chennai from Bangalore. The ticket indicates clearly that I have booked my ticket in KSRTC, but the KSRTC bus which was suppose to depart at 19:51 was no where to be seen in the vicinity. When the time passed. The person at enquiry counter had told me that the bus is NWKRTC, which I should have boarded and its a yellow colored bus. How a passenger would know a NWKRTC and KSRTC are the same. The bus was also coming from Belgaum, the starting point is not bangalore as mentioned in the Ticket. I lost 779/= Rs.


Thanks & regards,
Ravi