[Resolved] Kutchina — Bad Service | |
I purchased a kutchina auto clean chimney with machine code no C[protected]. And after installation of 1 day, its not working any-more. Complaint to your dealer and got there is no response form your dealer side neither form the service centre. Already lodged a complain over customer care and my ID is 11800317 with telephone no [protected]. Purchased it on 13th of july and installed it on 7th august and on 8th august , complaint placed to dealer end and when he didn't replied me back with a satisfactory answer, I lodged a complain over Customer care and they gave me a ID which I mentioned earlier and they said that engineer visit will be on Monday and after that no reply form your service centre as well. Was this information helpful? | |
Apr 15, 2018 Complaint marked as Resolved Verified Support Feb 28, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello Ravi, We understand that your experience with our service was not very pleasant. This certainly does not match our standards and level of commitments. We will surely look into the concern and do the needful on the same. Request you to share your contact details for us to have a check on the same. Regards, Team Kutchina | |
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
Thank you for bringing this to our notice as per the telephonic conversation to you with one of our customer care executive your problem has been resolved on 28/09/2013. For servicing or any complain you can always call our customer care department on the number[protected] or you can also reach us at [protected]@kutchina.com.
Regards
Customer Care Department
Bajoria Appliances Pvt Ltd.