[Resolved]  Lakme Beauty Salon Gomti Nagar Lucknow — charging price inconsistent with the mentioned price

Address:Uttar Pradesh

i visited lakme salon today in the afternoon.alongwith a peppermint facial i also opted for a bikini wax.i read the pamphlet and accordingly assumed the price for the service of bikini wax to be 100 rupees.but when it was time for the payment i was charged ten times the price and that is 1000 rupees for my bikini wax.the pamphlet that i was holding was taken away from me,literally snatched,saying its an old pamphlet,despite d fact that it was given to me there only.
later on they refused to give me the price saying that its against their company policy,although am just a customer who was asking for the price of the service she had taken.
it was the salon's responsibility to make sure i dont have the wrong price list in my hand.they were aware that i was carrying the old price list,if it was old,as said by them.
u r requested to look in to the matter because i is not the first time that lakme has behaved this way.
please look into the matter.
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Aug 13, 2020
Complaint marked as Resolved 
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