[Resolved]  Lakme Salon — customer service

Address:

Chennai, Tamil Nadu

I am getting married next month. So I called up lakme salon anna nagar on 24 sep 2010 10 Am asking for the bridal service they have provided. A lady took the phone, she explained me somewhat ok.. then there came another cal in the parlour phone . then she just hung up and left to attend that call. She came back after 15 min after talking to that customer(regular customer I suppose) and to the beautician she has assigned to attend that customer. When I asked will you make like this to wait a customer for 15 min. She replied in a very impolite manner that she can do that only and I have to wait. I got so embarrassed as noone has never spoke like this an any parlour I have attended and kept the phone and then opted for another parlour. From this they lost a service of nearly 20000 from me.

This is to lakme salon. Pl don appoint such people .. you ll be seriously losing good customers. Small parlours behave in a better humble way compared to yours.