land line phone BSNL — not resolved complaint very poor service

Address:

Vizianagaram, Andhra Pradesh

I have to bring it to your notice that inspite of various facilities/services supposed to be rendered by your service centre, Bsnl service team at Parvathipuram do not entertainment any complaints or calls. From last 45 days back I have called upon and lodged a complaint to say that my landline not working, Then I called Bsnl JE(bhaskar [protected]) and AE [protected] till date they are not respond my phone calls .then directly I am go to bsnl office but they are not give to any solution of my complaint they said it will take some time this sentence several times told to with me. These are only false promises but nobody attends to our complaints. If this is the state of affairs,every month bill continusly came to my house.still date no pending in my bill but ph not working. And bsnl ae je irresponsible answers given to me sir.i highly irratated.

I hope that you will take suitable remedical action to attend to the complaints by your service team and I do not face any problems in future.

Whenever I lodge a complaint, when I ask for my complaint number, they say they do not generate any complaint number. This shows that there is no record of my complaint.
Expect to receive early and prompt action.