[Resolved]  Laptop World / Dell Inspiron N5110 - Warranty And Genuine Bill Of Thailand Issue With Dell Laptop — Warranty and Genuine bill of Thailand issue with Dell Laptop

Address:

South Delhi, Delhi

Hello Receiver,

My Name is Sandeep Agarwal. I purchased a DELL Laptop INSPIRON N5110(Service Tag No. 74RDJR1) from shop name Laptop world 105, Bajaj House-97, Nehru Place, New Delhi-110019

Showroom Manager/Owner Shive Murti gave Indian bill sales tax no (TIN No) [protected] with one year on site DELL warranty

Due to some technical issue, laptop stopped to work in warranty period and I made a call on Dell customer care but they denied to support since laptop is registered in Thailand and it will require to present genuine bill generated at Hong Kong (Thailand).

As per customer care statement, bill given by Dealer (Shive Murti) is not a genuine bill.

I called to shive murti(Dealer) and shocked from answer by stating that Laptop business has been stopped by him. But when I reached at shop it has been found that Shop Name has been changed and it is running by same person with other name Digital solutions.

I requested him to provide solution of the problem but did not get satisfactory answer from his side.
I am providing details of Mobile No Mr. Shive Murti (Mb No. [protected])

Complain has also been registered by “Jai Singh” against this person as
on 29th July 2012 with same problem.

Requesting you to consider our request and take action against TIN No- [protected] & Shive Murti. So that this person could stop to make fool to people in future.

I will be thankful to you

Regards
Sandeep Agarwal
Mail Id: - Sandeep.[protected]@gmail.com