[Resolved]  Lava Mobiles — XOLO A700 not repaired yet from last 1 month.

Address:Mumbai City, Maharashtra

IM USING A XOLO A 700 OF LAVA INTERNATIONAL LTD, I BOUGHT THIS HANDSET IN THE MONTH OF 6TH FEBRUARY 2013 AND I FACED A PROBLEM OF POWER KEY NOT WORKING IN THE MONTH OF AUGUST SO I LODGED A COMPLAINT ON AUGUST 17TH 2013 AND I GAVE THE HANDSET TO COLLECTION POINT ON 20TH AUGUST 2013 NOW ITS BEEN 27 DAYS NOW AND THE HANDSET IS STILL UNDER REPAIR AND THEY ARE SAYING WAIT 48 HOURS FOR THE LAST 27 DAYS. I ALSO MAILED THEM AND CALLED THEY DONT REPLY OR THEY SAY WAIT 48 HOURS. PLEASE SOLVE MY COMPLAINT. THE Collection Point Details Collection Point Name - Kunal Universal Services Address - sadan,Near Byculla Stn,Byculla(East , mumbai Contact Number[protected] MY Handset Detail Case Id[protected] IMEI No - [protected] Model - XOLOA700 THIS IS ALL THE DETAILS ABOUT THE XOLO CARE COMPLAINT. THANK YOU.
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Complaint marked as Resolved 
Verified Support
Sep 23, 2014
Xolo Customer Care's response
Dear Mr. Customer Thank you for giving us a chance to assist you. This is in reference to your complaint dated 19.09.2013 regarding XOLO Smartphone A700. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
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