[Resolved] Lenovo — Complaint on internal damage of LCD screen | |
Sir, I brought a Lenovo laptop model no 3000 G 430 (4152 ACQ) with serial no EB11562012 from Supreme Technologies Pvt. Ltd. 35, Chittaranjan Avenue, Kolkata - 12(Near Indian Airlines City Office) with retail invoice no. STPL/03190/[protected] Dtd 08/05/09, DO no. 3223. Few days back I found some colour line on my laptop, at the time o[censored]sing the product. I immediately contact Lenovo call centre but they did not provide me the case no.. But they argued that this product is broken internally and they will not provide the warranty. Then I went to a service centre, they checked it but they said the same and.they provide me a toll free no for further contact but I never got the response from other end. my laptop never fallen nor intentionally or accidentally damage from outside and the LCD screen cover is intact. I made a complaint on this issue for so many times but i got a negative answer from them. But at the time of checking they did more damage to my product. Before that checking I found only 3-4 lines on both direction (horizontal & perpendicular) on my LCD screen and after that a can’t see anything on bottom portion on my laptop’s screen.So you please resolve this issue immediately. Thanks & Regards, Proshanta Roy Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
14%
Complaints
4389
Pending
0
Resolved
632
View all 4389 Lenovo reviews & complaints
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
View all Lenovo contact information
Lenovo — malfunction of LCD
Dear sir,We purchased a lenovo PC worth 43, 000 having three years warrenty 0n April 2007 . From about two days of purchase we had some or other problem with the PC . Now our LCD is projecting some odd line . The company people replaced the peice three times but gave us worse LCDs . When we asked to give us a report (to file a complain)that they had replaced our LCD they refused to do so . Now our PC is all most 1year6months old they give us excuses and prolong the matter .
Thankyou