[Resolved] Lenovo — Lenovo complaint | |
I have give my Lenovo idea pad S10, SN EB10020238, Model: 4231 to Lenovo Authorized service centre, Hitech informatics Pvt. ltd. # 6-3-1186/A/4,S Building, Hyderabad on dated 15/Jan/2010 with the case ID L01F00HD (ONE KEY RESCUE for RESTORE TO FACTORY DEFAULT, which comes under warranty). But, still the status is pending. And every time I getting a new date to collect the laptop forms your service centre. I had send email to lenvo ([protected]@lenovowarranty.co.in) on dated 28 Jan 2010 and make phone call to Lenovo costumer care no[protected]; [protected]/2 regarding the same but I have not receive any reply/help from them. Kindly help me regarding the same Thanks and Regards Amit Kumar [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 109 Comments | |
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Dear Sir,
My Laptop G580 model no. and serial no-CB19537922 it cause wi-fi connecting problem and slow net after date of purchasing its purchasing date 15 july 2013. please help me... my Mobile No-[protected]
My Laptop G580 model no. and serial no-CB19537922 it cause wi-fi connecting problem and slow net after date of purchasing its purchasing date 15 july 2013. please help me... my Mobile No-[protected]
DEAR SIR,
I PURCHASE IDEAPAD YOGA 11 NOTEPAD ON 09.05.14, BUT I CANNOT CONNECTED WITH ANY DATA CARD(DONGAL) DUE TO NOT SUPPRT WINDOW RT, PL ADVICED SUPPORTABLE DONGAL OR ANY OTHER SOLUTION FOR SOLVE ABOVE PROBLEM.
THANKS.
PRAMOD KUMAR MO NO [protected]
I PURCHASE IDEAPAD YOGA 11 NOTEPAD ON 09.05.14, BUT I CANNOT CONNECTED WITH ANY DATA CARD(DONGAL) DUE TO NOT SUPPRT WINDOW RT, PL ADVICED SUPPORTABLE DONGAL OR ANY OTHER SOLUTION FOR SOLVE ABOVE PROBLEM.
THANKS.
PRAMOD KUMAR MO NO [protected]
On 31.05.2014 I gave my TabB-6000 ie Yoga-8 for hang up problem to your authorised Service centre Reliable Technology102A/1 Jyoti Bldg 66 Nehru Palace New Delhi-111119.The Complaint Number is [protected]. I was told to collect the Tab after 2-3 days. I contacted on phone Number[protected] after 2-3 days, I was told that it will take one week further. On 06.06.14 I concted the service centre & I was told that Hard Disc is damaged & part has been ordered & it will be given by 30.06.14. On 07.06.14 I contacted at toll free number[protected] Mr Rakesh on the other side told me that senior person from the company will contact you on 09.6.14 or 10.06.14. But nobody contacted me.On 10.06.14 in the evening I again contacted the toll free number, I was told by Mis Maitry that your Tab will be delivered on 04.07.2014 as the part required is on hold. The reference number of the talk is[protected] dated 10.06.14.
I purchased the tab on 07.12.2013 . The usage is also very less. I do not understand how the hard disc can be damaged. How it is that for a minor hang up problem the tab would take more than a Month. What do you call this type of service ?Even if apart is imported that also does not take 2-3 days. Can any body from Lenovo explain why such a long time is taken for service & why should any purchase any product from Lenovo when the company is not in a position to provide after sale service. Kindly provide my Tab at the earliest failing which I will have to take service of Zee media etc.
From: Amar Kagra,
363 1st Floor Aastha Kunj Sector 18-E Rohinee
New Delhi-110089
Mob-[protected]
11.06.14
I purchased the tab on 07.12.2013 . The usage is also very less. I do not understand how the hard disc can be damaged. How it is that for a minor hang up problem the tab would take more than a Month. What do you call this type of service ?Even if apart is imported that also does not take 2-3 days. Can any body from Lenovo explain why such a long time is taken for service & why should any purchase any product from Lenovo when the company is not in a position to provide after sale service. Kindly provide my Tab at the earliest failing which I will have to take service of Zee media etc.
From: Amar Kagra,
363 1st Floor Aastha Kunj Sector 18-E Rohinee
New Delhi-110089
Mob-[protected]
11.06.14
Lenovo A850 Android phone punched 20th April 2014 and after 10 day it is not working . I went to services Center in Allahabad. he told to me display problem. I am submitted mobile in services center at[protected].
After 10 day I called you Service center Member told to me Mobile key Software issue.
Totaly loss my money.
I hope do the needful and I waiting for good result.
Services center copy attached
Mobile IMEI NO - [protected], [protected]
![]()
After 10 day I called you Service center Member told to me Mobile key Software issue.
Totaly loss my money.
I hope do the needful and I waiting for good result.
Services center copy attached
Mobile IMEI NO - [protected], [protected]
Lenovo A850 Android phone punched 20th April 2014 and after 10 day it is not working . I went to services Center in Allahabad. he told to me display problem. I am submitted mobile in services center at[protected].
After 10 day I called you Service center Member told to me Mobile key Software issue.
Totaly loss my money.
I hope do the needful and I waiting for good result.
Services center copy attached
Mobile IMEI NO - [protected], [protected]
Thanks
Bhagwat Pant
[protected]
Lucknow, India
![]()
After 10 day I called you Service center Member told to me Mobile key Software issue.
Totaly loss my money.
I hope do the needful and I waiting for good result.
Services center copy attached
Mobile IMEI NO - [protected], [protected]
Thanks
Bhagwat Pant
[protected]
Lucknow, India
Dear Lenovo team,
This is for your kind notice, i had purchased idea pad flex 14 on 1st of April 14. and had first complain on 19th may 14 and the complain no. is [protected] and i followed it with customer care for 09 times regarding the vertical line which is appearing on the left hand side of the screen, all your customer care executive had give surety to replace of the screen with in 3 to 7 working days as it is in the warranty period, but even after two months there is no one for help, no call for the solution of the problem. " please tell me what do i need to do, whome to complain and who will solve the problem.
PLEASE HONESTLY SUGGEST ME
Regards,
ananta
New Delhi
This is for your kind notice, i had purchased idea pad flex 14 on 1st of April 14. and had first complain on 19th may 14 and the complain no. is [protected] and i followed it with customer care for 09 times regarding the vertical line which is appearing on the left hand side of the screen, all your customer care executive had give surety to replace of the screen with in 3 to 7 working days as it is in the warranty period, but even after two months there is no one for help, no call for the solution of the problem. " please tell me what do i need to do, whome to complain and who will solve the problem.
PLEASE HONESTLY SUGGEST ME
Regards,
ananta
New Delhi
Sir,
I am from Valsad district of Gujarat State. I have a lonovo idea pad y560. The Serial Number of my product is QB02046550. My warranty period is over. The problem with my laptop is blank screen. I Sent it to authorised lenovo service centre (Aegis Informatics, Phone:[protected], 3994617, Mr. Jay[protected] at Surat on 9th, January, 2014. At service centre he asked me that there is a problem with mother Board. After 2 month the person who is incharge at the centre telling me there is no spare parts available at our head office, ahmedabad so it cant repaire. You can get the spare part in local market, so you get back the laptop. My laptop is yet there till the date. The receipt Number of the authorised lenovo service centre (Aegis Informatics) is 352 of dated 9th January, 2014.
PLEASE, Sir my kind request to solve the problem as possible as early.
I am from Valsad district of Gujarat State. I have a lonovo idea pad y560. The Serial Number of my product is QB02046550. My warranty period is over. The problem with my laptop is blank screen. I Sent it to authorised lenovo service centre (Aegis Informatics, Phone:[protected], 3994617, Mr. Jay[protected] at Surat on 9th, January, 2014. At service centre he asked me that there is a problem with mother Board. After 2 month the person who is incharge at the centre telling me there is no spare parts available at our head office, ahmedabad so it cant repaire. You can get the spare part in local market, so you get back the laptop. My laptop is yet there till the date. The receipt Number of the authorised lenovo service centre (Aegis Informatics) is 352 of dated 9th January, 2014.
PLEASE, Sir my kind request to solve the problem as possible as early.
i bought lenovo smart phone A680 about two weeks ago and my daughter mistakenly broke the screen while i need to repair or cange the screen but ive tried hard here in Nigeria where i bought with no fruitful result, pls can someone help me out where and how can i place order for the screen. Thanks
Dear sir
My lenovo laptop model no.G[protected] and serial no. is wb11375436 is in warranty period . Purchase date is 05/09/2013 from khosla electronics pvt. ltd. kolkata. my keyboard is short circuited. so please suggest me what should I do n help me as soon as possible.
thanks and regards
Juli Gogoi
MOB NO. [protected]
kolkata, madhyamgram
My lenovo laptop model no.G[protected] and serial no. is wb11375436 is in warranty period . Purchase date is 05/09/2013 from khosla electronics pvt. ltd. kolkata. my keyboard is short circuited. so please suggest me what should I do n help me as soon as possible.
thanks and regards
Juli Gogoi
MOB NO. [protected]
kolkata, madhyamgram
hii my laptop model is G5070 in that wifi is not working i newly bought my laptop
had Charging problem in My Lenovo S660 Mobile Phone Purchased From
Jasmine Store of Baroda Gujarat, I had given my Mobile to check in
Service centre of Baroda Dhara Enterprise, after checking my mobile
they told mother board of mobile need to change and also they are
saying to pay for the same,
why shouid i pay when my mobile is in warrenty period. moreover
service center ppl are working so slowly they took 20days to track
what the problem is
Plz suggest me what to do???
Service Centre:- Dhara Enterprise
Ph No:- [protected]
Service Request No:- 211
regards
Pranay Solanki
[protected]
Jasmine Store of Baroda Gujarat, I had given my Mobile to check in
Service centre of Baroda Dhara Enterprise, after checking my mobile
they told mother board of mobile need to change and also they are
saying to pay for the same,
why shouid i pay when my mobile is in warrenty period. moreover
service center ppl are working so slowly they took 20days to track
what the problem is
Plz suggest me what to do???
Service Centre:- Dhara Enterprise
Ph No:- [protected]
Service Request No:- 211
regards
Pranay Solanki
[protected]
Sir, It is hereby informed to you that I Namrata Rattu purchased a mobile phone I.e Lenovo A859 worth 15000 from NEW COMBINED ELECTRONICS Sco. 37 SECTOR 11 PANCHKULA (HARYANA) for my daughter Yashita Hira on 11th May 2014 .
I am very sorry to say that within 10 days of purchase lines appeared on the screen, I complained to New Combined electronics they didn't do anything and gave us the address of Touch Care Centre sec-17 Chandigarh, I requested them to replace the set but they refused to change the set . As I am a working lady I took 1 day off and went to the service centre they told us that there is some manufacturing defect and the full led screen has to be changed they kept the phone for 15-18 days and they gave us the phone without checking as there was no light and the phone was not charged after coming home I realised that when I was making the call the other person was not able to hear my voice as the speaker was damaged . We again went to New Combined electronics and they said they can't do anything and asked us to go to the touch centre again . After few days I went again to the touch centre and got it repaired . Then it was ok for few days then the sound system stopped working.
It is humble request to kindly replace the set as it is under warranty and I don't want the repaired set moreover I don't have time to go to sec-17 again and again . Both the parties are harassing us as New combined electronics is asking us to go to touch centre and touch centre is asking us to get a new set from New Combined electronics, kindly see to the matter and do the needful.
Yours truly
Namrata Rattu
[protected]
I am very sorry to say that within 10 days of purchase lines appeared on the screen, I complained to New Combined electronics they didn't do anything and gave us the address of Touch Care Centre sec-17 Chandigarh, I requested them to replace the set but they refused to change the set . As I am a working lady I took 1 day off and went to the service centre they told us that there is some manufacturing defect and the full led screen has to be changed they kept the phone for 15-18 days and they gave us the phone without checking as there was no light and the phone was not charged after coming home I realised that when I was making the call the other person was not able to hear my voice as the speaker was damaged . We again went to New Combined electronics and they said they can't do anything and asked us to go to the touch centre again . After few days I went again to the touch centre and got it repaired . Then it was ok for few days then the sound system stopped working.
It is humble request to kindly replace the set as it is under warranty and I don't want the repaired set moreover I don't have time to go to sec-17 again and again . Both the parties are harassing us as New combined electronics is asking us to go to touch centre and touch centre is asking us to get a new set from New Combined electronics, kindly see to the matter and do the needful.
Yours truly
Namrata Rattu
[protected]
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This is veerendra pandey From utter-pradesh. I purchased Lenovo G580 Before One and half year ago . The response is very Good but From last couple of months ago it's DVD Drive is not working properly neither it is reading nor writing any CD / DVD .Kindly Help me regarding this mine onsight warrenty has expire but i have still remains 2 years off site warrenty.
I hope You will take my problem seriously .
Veerendra Kr. Pandey
S.No-WB07666529
WB0208030S