[Resolved]  Lenovo Desktop — Dissatisfaction against service vide Complaint No. P49TSJ2

Address:

South Delhi, Delhi

I have a Desktop of Lenovo brand and using last from two years approx but within this duration the CPU has created the problems 4 – 5 times in mother board and all the times the problem rectified by your authorized service provider M/s PC Solutions Pvt. Ltd.
12, Sant Nagar, New Delhi-110065.
Now again the CPU is not working last from 15 days and I have complaint vide Complaint No. P4TSJ2 dtd. 13th April and my machine is lying with M/s PC Solutions Pvt. Ltd. Last from 15 days approx and this time M/s PC solution is making another story, that they have told that the Motherboard has been changed from my machine while the same board was working and also fitted by M/s PC Solutions.
I had talked to Mr. Shekhar, Mr. Rajiv and Ms. Asha from servicing department of M/s PC Solutions regarding my problem but nobody is ready to solve the issue at all.

Can I expect this type of response/satisfaction label with the world class famous company specially in quality and response / satisfaction ?

Therefore you are requested to kindly solve the problem as soon as possible.
And machine details as under:

Model: B12
Type : 8985
Serial Number : L9FH739


Thanks & Regards,
M.A.KHAN
O-44/3, BATLA HOUSE,
JAMIA NAGAR,
NEW DELHI – 110025
Mob: [protected]