[Resolved]  Lenovo — Failure to register and provide warranty

Dear Sir/Madam, On August 16, 2013, I bought a Lenovo Z580 laptop from the Croma store in Rajajinagar (Invoice number: SLF02A[protected]. I was asked to register the laptop on the Lenovo site to avail of the promised 1-year warranty and an extended two-year warranty that was purchased at the same time as the laptop. The gadget was a gift to my uncle, who is now using it. Since August 25, I have been trying to get the laptop registered on this website: http://www.lenovo.com/registration/. The details of the product are: Model number: 59383172, Serial Number: QB07102958. However, repeated attempts to register the product online have failed. After repeated failures, I tried calling up Lenovo's helpline numbers:[protected],[protected],[protected],[protected],[protected]. These calls took two hours of my time but I couldn't manage to get a single customer representative on line. Frustrated, I called up the Bangalore office at[protected]. Again, these attempts met with failure. I also sent two emails dated August 28th to the following ids:[protected]@lenovoreg.com, [protected]@lencare.co.in. Again, I was met with deafening silence. I wish to sue Lenovo for reneging on promised warranty, consumer harassment and bad service. I request you to take cognisance of this case. Rachna Shetty