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Letsbuy.com |
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14 Reviews
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coolmanny2002
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Refund not Given
I had ordered a Mobile Phone from so called website www.LetsBuy.com
It was mentioned on the webite that product will reach within 4-7 days. I ordered it on 02-Nov-2010, expecting it to be getting it on time as mentioned in the site. Till 9th Nov 2010 no communication from the site, i called up to check, was told its in process. I contacted them on 12th Nov 2010 where is the Product, they said we are unable to ship it as we do not have the product. This is also when i am calling because i have already paid through NetBanking. I sent a mail on 12Nov2010 requesting for a refund. I was told you will get it. Till 16Nov2010 there is no clue of the refund will given or not.
Mailed to their CEO also Hitesh Dhingra, he seems to enjoying on customers money & fooling customers & making fraudulent websites to extort as much money as possible.
I am disappointed with the service & want to file a suit on the grounds of mental agony, physical discomfort & harrasment.
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 13 Comments |
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Dear Sir,
We received your order for "Samsung Champ C3300 (without camera)" on Nov 2 and we provided you better alternate "Samsung Champ C3303 (with camera)" which is Rs 500 higher however we offered you at ame price without asking any additional amount. We hope you appreciate that.
Further as requested by you we intiated refund within 24 hours( through bank reference number 3018800) and the amount has already been debited from our account. Your bank take 7 working days to reflect the amount in your account.
We apologize if any inconveince caused. For any query you can contact customercare@letsbuy.com or call at 011-47012012.
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I had ordered a Mobile Phone from online www.letsbuy.com. I ordered it on 25th October 2010 the order No. is LSB-31719. I call to customer care they said we are unable to ship we do not have the product. I have already paid through credit card. I sent a mail for requesting the refund. I have received a mail for order cancellation and refund your money. Till today e.g. 15.12.2010 I have not received any amount. It was mentioned on the website to contact phone number 47012012 to 16. I called all number there is no response e.g. (the no. could not be sent please check the number). I think this is a fraudulent websit to fooling customers.
Please help me
Thanking you,
Mohd. Asif
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Dear Mr. Asif,
At the outset, we sincerely regret the inconvenience caused to you.
Further as per request the refund was initiated on 20th November and was debited from our account.
Now it has to be checked with your bank for delay in showing the amount refunded.
We value having you as our esteemed customer and solicit your kind understanding on the subject.
For any further concern/query, you may write to us at customercare@letsbuy.com
Please feel free to contact us at our customer care nos.
+(91) (11) 40808888, 5 days a week (Monday to Friday, except public holidays) between 0930 hrs to 1800 hrs IST.
Thanking you and assuring you our best of services at all times.
With Regards
Customer Services
Letsbuy.com
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I had ordered a product through www.letsbuy.com on april 6th, they told me that within 4-7 working day you will get your product, After 4 days i contact to the customer care unit, they said that ur payment is not cleared from payment gateway, plz send us the voter ID and transaction details.Then i did it as per requirement and i also make contact with CCAvenue through which all transaction was monitored.The customer care unit of CCAvenue told me that payment has cleared u can contact to the letsbuy.When i called, the number is unreachable, i m trying from 5 days to make a contact with letsbuy, but every time unreachable.My order no is "91595" for the olympus digital camera FE 47 silver.
My mail ID:-sam.cs.4692@gmail.com
Phone No:-9589420761
I am completely affaired from the service of letsbuy.PLZ to do something, either get my product or refund my money...
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i totally agree with this complaint.
i to have same problem i have ordered an lg window ac on 27 may 2011, it has been almost 16 days but still there is no response from their side i think they are having fun by irritating people who have ordered from their site
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I have made about 5 transactions on letsbuy. I found it very co-operative. I bought BB Curve 9300 on 7 May and received 10 May. After using it for 7 days, i noticed that their was some issue with its trackpad, so i contact the cust care, and they agreed to replace the item even after the use. So i send the item back and got the replacement within 5 days. Other transactions were also smooth and nice. I believe that the customers must not give negative review against the website only after 1 bad experience. I have spend about 40000 with letsbuy.com and i would recommend the site. below are all my orders i placed with them
Blackberry Curve 9300 - 14000/-
Nokia 1616 x 5 around 6000/-
Nokia X2-01 4000/-
Samsung Champ 4000/-
Nokia C1-01 x 5 around 11000/-
and in all my orders, believe me i did not face any issues.
I live in Chandigarh and all the order reached me within 7 Days. The customer care is very helpful but yes at times the no one picks up the phone. This is one issue which i faced during my blackberry replacement as i had to call them up but many times, no one responded. But anyhow, i got the replacement so i have no issues with them.
I have my 1 order in queue with them and they have already couriered it, i hope to receive it by tomorrow.
Thanks
Varun Luthra
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I have ordered x-mini v 1.1 from letsbuy.com and received it on 27-june-2011. I found the piece to be defective as no sound is coming from the speaker after connecting it to laptop or my mobile.I called the customer care the same day and they promised to replace the piece and mentioned that I will receive a call with in 24 hours. almost three days were passed I didnot receive any call from the letsbuy and they kept on telling I will receive a call soon.I will post my review further after seeing how they handle my case.
order no:LSB-185277
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Hi All,
This is in reference to the order numbers mentioned in subject. I have placed an order from your website to buy a mobile phone NOKIA X1-01. I have made payment via net banking. During course of making the payment I have entered my bank credentials and then submit the same. After a while payment gateways website thrown an error but payment 1799 was detected from my account.
From last 10 days i am continuously following up with Letsbuy staff no positive response at all.
Neither i received the product not i got my amount returned back.
I feel cheated. Please let me know the next course of action which i take to have this resolved.
Best regards,
Rohan Sharma
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Hi,
I had ordered for a juicer mixer grinder.
When i called the customer care they told the product has been shipped to Kolkota, come on this is ridiculous.
Why should you ship the product to Kolkota when i had given my address as Pune.
I think i will not buy any product from Letsbuy.com from here on.
Bharath Singh
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letsbuy.com is completely fake, making fun with customers, giving them old and used products and after comlaining they dont even replacing it. i purchased edifier da5000 from them on 21 oct, 2011. i received it on 27 oct, but the product is old, used, and non working state. act its a rto, i.e someone returned it as its not working. letsbuy didint even checked the product as it contains a complaint letter of the first customer of it. when i opened it, i checked it, and complaint anout it, but till now i.e 5 nov, 2011, their seniors are not responding to the complain i made and customer care are replaying that they cant do anything coz seniors are not responding to the complain. when i asked for refund they clearly declines the request and said that they will replace the product.
can anyone suggest what can i do now????????????
my email id- restinpeace20@gmail.com
dnt go for letsbuy.com for any single product.
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i order on lets-buy.com for pen drive product shipped from Delhi to Baddi but not received to me from Blue dart courier service not any phone call from blue dart and product returned to Delhi
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My order no is --- LSB-859193.
I had ordered a Dell 22 Inch WideScreen HD LED Monitor (ST2220M) from so called website www.LetsBuy.com
It was mentioned on the webite that product will reach within 2-4 working days. I ordered it on 18-Feb-2012, expecting it to be getting it on time as mentioned in the site. Till 24th Feb 2012 no communication from the site, i called up to check, was told its in process.
Real its veryyyyyyyyyyyy very very bad service, Please dont believe on those websites. Those shopping website give you more tension less discount.
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Complaint against order no. LSB-1048866 Ref.-CC120560056
I had ordered a Mobile Phone from so called website www.LetsBuy.com
It was mentioned on the webite that product will reach within 4-7 days. I ordered it on 11-MAY-2012, expecting it to be getting it on time as mentioned in the site. Till 21 MAY 2012 no communication from the site, i called up to check, was told its in process. I contacted them on 15th MAY 2012 where is the Product, they said we will give you feedback in 24 hours. This is also when i am calling because i have already paid through Credit Card. I sent a mail on 16 May2012 requesting for my order process. Till 22 May 2012 there is no clue of the product dispatched or not.
I am disappointed with the service.
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