| Address: | Pune, Maharashtra |
Dear Sir / Madam,
Subject – Pathetic service by LG …
I had bought a 26 inch LCD TV on 22nd July 2007.
Model – 26LC2R-TJ
Serial Number – 702SRJW1U892
Being from the IT industry I understand the value of warranty and I extended the warranty for three years.
AMC Details
Booklet No. – JA 09232
Received by – Jitendra Dalwale
Start Date - 12th Dec 2009.
End Date – 11th Dec 2012
Suddenly in February 2010 we discovered that there was a thin blue line at the middle of the screen , and I immediately raised a complaint against it.
Complaint number – CI [protected]
I have been following up with LG for more than two and half months now and always received improper answers.
Today morning I received a call from the service center and the lady told me that I will get 55 % of the cost back…
What is this? , what kind of service is this?
what is the significance of the warranty that I extended? ,
If LG has stopped production of that model its LG’s problem , and not mine.
In that case you should have recommended me not to extend the AMC contract…. Why did I unnecessarily pay money for something that is not adding any value?
Regards,
Sachin Varpe Was this information helpful? | 
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