[Resolved]  LG AC — AMC service not honoured

Address:Bangalore, Karnataka

Hi I bought AMC from LG for two of my ACs and paid Rs.[protected] for each). I was told that if I have any problem I call up their customer repair service and they will come up to fix my problems. And they did come up once for routine cleaning, but when I called up today to find out that my number is not in their system. In fact my record has been removed and on phone their customer rep had even problem locating Bangalore in their system. I don't know if LG has removed all the Bangalore records from their IT system or only mine. But I need them to honor my AMC agreement and send their person to my house to repair the ACs.
My contact number in records should be: [protected]/[protected]

SK
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7056
    Pending
    0
    Resolved
    4003
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information