[Resolved] LG AC Service — Service centre people are not responding for servicing | |
I took LG Window AC on 20th April 2007 from Bajaj electronics Punjagutta, with three free service, when i called for first free service customer service told me that service person will come within 2 days but after calling again and again finally one person came and did the servicing, then for second time when called on 28th December(request Id#c2804304) no body came, then again i called to customer service he gave me new id(request id#[protected] on 14th Jan 2008, and gave me local service person's mobile no. (Krishna prasad [protected]) then he told me that he will send the person,and once one person called me then i informed him my address details but he didn't comethen after 15-20 days no body came and even there was no response, then i called to Krishna prasad, then he just told me that if you are not happy then call to customer service and change service person, when i called to customer service they told me that net is slow so we cann't check, so can u imagine LG is providing this type of service? i have so many home appliance of LG company, but i was not expecting this type of service from LG. only i can say worst service i ever see like this. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
45 Comments | |
Comments
Our company SHAPOORJI PALLONJI & CO LTD has taken 4( four) nos of split AC on 5 Th jun-2012 from Suresh Enterprises, Kakinda with one Year warranty free service, Out of four One no not working from last 3(three) days.We have given complaint to LG costumer care no is-RNA[protected] but till yet we are not getting any respond from LG service center RAJHMUNDERY, AP. We are not expecting this type of service from LG.
Natwar samal
samalkota,
[protected]
Natwar samal
samalkota,
[protected]
Pathetic installation service in Pune & they are ovecharging for installation
They are looting customers while reinstalling AC in Pune. I have recently relocated to Pune & called customer care to send their ppl for installation. On phone they told me the charge of Rs 1500. But after fitment they charged me Rs5000 for installation & they did not even gave receipt. They charged Rs 3000 to drill a hole in a wall. Then I called customer care to complain but they replied that we don't file complain for overcharging. But we file complaint only for AC issue.
Even the AC is not working well. I will never buy LG brand in future..worst experiance!!!
They are looting customers while reinstalling AC in Pune. I have recently relocated to Pune & called customer care to send their ppl for installation. On phone they told me the charge of Rs 1500. But after fitment they charged me Rs5000 for installation & they did not even gave receipt. They charged Rs 3000 to drill a hole in a wall. Then I called customer care to complain but they replied that we don't file complain for overcharging. But we file complaint only for AC issue.
Even the AC is not working well. I will never buy LG brand in future..worst experiance!!!
Fridge Cooling Problem
My Complaint Number RNA[protected] Complaint Date[protected], Time 6:47 am not resolved Date[protected]. My name is Omesh Chauhan Contact Number [protected]. I am not satisfied of LG Product Service.LG A/C SPLIT 5NF2VF2
LG A/C SPLIT 5NF2VF2 - Compressor Replacement requested. Within Warranty. my address : K.S. Khaja Hussain, D. No. 4-205-4, Plot No. 69-A, Mamata Nagar, Kurnool. My mobile No.: [protected].61%
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Your technician did not come to my home my request id is RNA[protected]. date 07/05/2012 and old request id RNA[protected]. date 04/05/2012. This is for your kind information and take action. I warn you last time other wise i will go to consumer court. My add. is f-48, 40 Feet Road, Sanjay Colony, Sector-23, NIT Faridabad, Haryana, And my contact No. is [protected], [protected], [protected].
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Mr. Noorhasan Saifi
Mr. Shabbir Saifi