[Resolved]  LG Electronics — Bad repairing and service

Address:

Barabanki, Uttar Pradesh

i have brougt a dvd writer and from starting it was unable to write DVDs and some times properly to CD. It was also unable to read DVDs. I gone to nearest LG Service Centre at Lucknow at NAZA Market and thre I deposited my Device, after about 15 days when i contacted for my replacment of DVD writer they told that they have no stock, i returned and contacted them again after a week they repeated the same answer that they have no stock and told me to recover my DVD writer after calling them, I want to tell you that distance of LG service centre from my home is about 35Kms. and it is not possible to go there every day. when i requested them very much they gave me the same DVD writer without service and took my sign on letter of service satisfaction.i wondered when i connected the device at home with my computer the Disc which i left in the drive by mistake was till now there and problem was just before. I then brought a new DVD writer of ASUS. and after 20 days i again went to the service centre at Lucknow and told them my problem as described above. they again deposited my writer at 12 july 2011. I contacted them many times between 12 July 2011 to 12 August 2011, but they have no stock to replace my own CD writer. I told the receptionist at 12 August 2011 to sign my deposit letter of CD on that date. She dated it and told me to be in contact. at last at 15 or 16 September 2011 after 2 months they refund me my DVD writer. i came back and checked it problem was not solved as this can not even write CDs. i am very much disappointed with LG. If my problem is not solved i will take some legal action. My system have no infection as i have tried this writer on freshly formatted systems.

Vivek Verma
Lakhpera Bagh Colony
Barabanki.
Cotact [protected]
[protected]@gmail.com