LG Electronics, Chennai — worst service in chennai
I bought an AIR-CONDITIONER of your company from Rathna Fan House, Pondy Bazaar, Chennai on April 12th, 2008 at the cost of Rs. 24000. It was installed on April 14th, 2008. On 15th April 2008, I raised a complaint (Complaint # 1906200827538) to the Service Engineer (who installed LG Air conditioner in my residence) regarding some noise in the indoor unit of the LG Air conditioner. But the Service Engineers of the LG Electronics (I) Pvt Ltd, AA11, 2nd Avenue, Fathima Towers, Anna Nagar West, Chennai - 40, visited us regarding the complaint after a month and said to replace the indoor unit for a better one. We got the replacement indoor Unit on May 23rd, 2008 and it was installed on June 3rd, 2008. After this replacement also, my problem of the noise in the indoor unit is not yet rectified. I am facing the same problem with the replacement piece of the unit also. I have called the Service Engineers of the LG Electronics (I) Pvt Ltd, AA11, 2nd Avenue, Fathima Towers, Anna Nagar West, Chennai - 40 again to look into the problem yet..But nobody have responded for the complaint till date.
This problem of the LG Air conditioner created a bad impression in whole of your LG household products and Services. My family and Myself are totally disappointed with your LG products and Services.
Note: I will surely donot recomment anyone to buy your LG household products, as it has depressed my whole family. Do me the needful or else refund my money (Rs. 24000) to buy another company airconditioner which provides fast and better service for us.
Depressed and disappointed of your LG Service
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