[Resolved]  LG Electronics — Not getting proper service for washing machine

Address:

Thane, Maharashtra

had logged a compalint for my washing machine which was not working for drying processing. This complaint was closed on 18/9/11 but at the same time while working on this complaint 2nd problem arises that machine is not washing the cloths. On the next day itself I have informed the same to the executive of ritesh Electronics. After reminding him for 4 days from 19/9/11 I have logged a new complaint on 24/9/11 "RNA[protected]. Till date the issue is not resolved & no updates received from any person.
As per the customer care executive the issue should be resolved within 48 hrs from the complaint date. but I am facing a proble from 19/9/11. I am in regularly calling the executive but not getting any solutions.
This is my first time to deal with the LG for repair service which is very hectic & more disappointed about the company.Let me know if your are going to resolve the issue or should I resolve this from other sources.

Thnaks
Santosh Phartale