[Resolved] LG Electronics — Pathetic LG Customer service:Request for Service of window AC

vikasbhan

Address:

Ghaziabad, Uttar Pradesh

I had called LG Customer care on 30th June for Window AC servicing. Service Request Number was RNA[protected].I was promised Service Engineer will contact me within next 24 hours. I called up LG customer care again on 2nd July as I didnt recieved any call from Engineer. LG customer care was pathetic and there response was they will send reminder to engineer team and gave me number of someone called pooja. That numuber is never picked by anyone as that is always busy. I called up LG customer care on 4th July again as no engineer called me. Again there response was they will send reminder to Engineer team.And surprising was they told me "you know LG service is bad why do you buy LG products".Still after 96 hours no one called me from LG team and i am planning to get AC serviced from local vendor.

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Aug 13, 2020

Complaint marked as Resolved

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

maal2014

from Chennai, Tamil Nadu

I'm trying call LG customer service from past 2 hours to[protected]Toll Free) and[protected]. No one is responding my call... I'm very disappointed and very worst service.. This is my last and first brand from LG... Please don't go for LG.. No customer service 24/7 and no response.