[Resolved]  LG Electronics — Refrigerator not working

Address:Ramgarh, Jharkhand

Hi,
I am Rajesh .
I have brought LG Refrigerator on 2008
details of Refrigerator
model no & year -GL231PME4/2008
Type -Direct Cool
Gross Valume -230ltr
Storage Volume 215 ltr

Freeze is not cooling.It was working properly till01/082011.


please do needful...

Thanx & Regards
Rajesh Kumar
contact no -[protected], [protected],[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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REFRIGERATOR OF LG MAKE PURCHASED IN DEC'08, IS NOT WORKING. KINDLY DEPUTE YOUR SUITABLE SERVICE ENGINEER TO THE ADDRESS GIVEN BELOW AT THE EARLIEST.
Dear Sir

I Have lodged a complaint for my refrigerator which was not working on and loged a complaint on 21st june for first time and request id was C[protected].and the engineer came after 20hours and made a mess so that the same issue happens in the next two days i.e. on tuesday.

agan lodged a complaint and after reapir by a poor engineer after waiting 24hrs,it again got wrong and my fridge stopped working on 24th june.Request no C[protected] was loged agin on 23rd and i ahve asked to take it on emergency case.as it has been happened for 3rd time.but no response instead people sitting in service center and custoer care center are keep on telling that.it will be done in 24hrs.

this is and as a customer and having an AMC why should i wait for another 24hrs and my fridge got stuck for 4days.

Regards
PK
Hi,
My refrigerator is not working properly even though the technician from LG came and fixed the problem. Even after complaining on phone they did not turn up yet. They replaced a part of the refrigerator on complaining the first time. But the same problem occurred the very next day. On complaining the second time to the customer care nobody turned up to fix the problem. Its very difficult for us to do the household work as water seeps continuously from it.

Dipanwita Seal
[protected]
Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team
THE EATABLE PUT INTO THE REFRIGERATOR ARE GETTING VANISHED AND SPOILED. PLEASE LOOK INTO THE MATTER
Sir I have purchased your refrigerator and took AMC of the product model no:GL378PLQ4
I have been complaining from past 2 months to resolve the issue of my refrigerator which is not working at all.
I have logged many complaints but I have not been satisfied by your service.My complaint number is RNA[protected]. So I request you to please send your technician as soon as possible else I would be forced to take some serious step.
Thanks
Davinder Singh
[protected]

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