LG Electronics — RNA[protected]/LG 42PT35OR

Address:

Tamil Nadu

this is w.r.t RNA[protected]/LG 42PT35OR

There is no support from the service team for a newly bought product. They are not picking the call. The issue is open for a long time and no update from the repair team but they are just saying that they have sent mail for approval, this is frustrating and making the customer mad.

This was a new model purchased year back and product got faulty so soon.

LG is making life bad

Below are the complaint details, mails were sent after the service team visit several times but no response.

'''''''''''''&#...⇄ is regarding the LG plasma TV issue, I bought this LG 42PT35OR at Girias (Anna Nagar East,Near Chintamani Junction) on AUG 2011.

Recently the TV display was affected and unable to see any picture, a complaint was locked 2 weeks back. The service man told that the display board got short and became faulty naturally and not because of any environmental conditions or power fluctuations.

For more than 2 weeks the issue is still open and my problem is not solved, this is a new model and bought recently but so soon a major fault has occurred in the main board. Please treat this call on propriety and rectify my issue on free of cost, I am ready to pay fee for servicing but not for the components, you need to provide replacement for the faulty components on free of charge because the TV was bought a year back and it is a newly launched model.

Please consider this under warranty and do the needful''''''''''''&...⇄

Regards,
Deepak