[Resolved]  LG Electronics — FRIDGE PROBLEM

Address:

Solan, Himachal Pradesh

From: Rakesh Kumar [mailto:rakesh.[protected]@luminousindia.com]
Sent: Saturday, January 15, 2011 2:32 PM
To: '[protected]@lge.com'

Subject: FW: FW: LG Fridge Complaint

Kindly read my complaint at the last of page than reply to me and after reading you can understand the problem.
Rakesh

From: Rakesh Kumar [mailto:rakesh.[protected]@luminousindia.com]
Sent: Friday, January 14, 2011 10:06 PM
To: '[protected]@gmail.com'
Subject: FW: FW: LG Fridge Complaint



From: [protected]@lge.com [mailto:[protected]@lge.com]
Sent: Friday, January 14, 2011 4:53 PM
To: Rakesh Kumar
Subject: RE: FW: LG Fridge Complaint

Dear Customer,
We are sorry to learn about your dissatisfaction.

We have forwarded your issue to concerned Branch Service Manager so that an immediate step can be taken in this regard.

Please don't hesitate to contact our Branch Service Manger Mr. Om P Pandiya on his mobile number [protected].
Thanking you and reassuring you of our best services always.


Thanks & Regards
Ganesh
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)



From: Rakesh Kumar [mailto:rakesh.[protected]@luminousindia.com]
Sent: Friday, January 14, 2011 4:00 PM
To: serviceindia/LGEIL I-TEAM([protected]@lge.com)
Subject: FW: FW: LG Fridge Complaint

Dear Sir
H.No:507,Phase-1,Baddi,Distt.Solan,
H.P.

From: [protected]@lge.com [mailto:[protected]@lge.com]
Sent: Friday, January 14, 2011 2:59 PM
To: Rakesh Kumar
Subject: RE: FW: LG Fridge Complaint




Dear Sir / Mam ,
In order to assist you with your enquiry, we require your Postal address.

Kindly send your complete address (along with this mail), so that we can do the needful.



Thanks & RegardsSebastinCustomer Service Dept.LGEIL- Head Office



From: Rakesh Kumar [mailto:rakesh.[protected]@luminousindia.com]
Sent: Friday, January 14, 2011 14:12
To: serviceindia/LGEIL I-TEAM([protected]@lge.com)
Subject: FW: FW: LG Fridge Complaint

REMINDER
Rakesh
[protected]
From: [protected]@lge.com [mailto:[protected]@lge.com]
Sent: Wednesday, January 12, 2011 10:08 AM
To: Rakesh Kumar
Subject: RE: LG Fridge Complaint

Dear Customer,

Thanks for sharing your concern with us.

We have forwarded your issue to the concerned branch office so that an immediate step can be taken in this regard.

To help us serve you better, please provide us your valuable feedback, on our service ID [protected]@lge.com.

Thanking you and reassuring you of our best services always.

Thanks and Regards.
Shweta Puri
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)




From: Rakesh Kumar [mailto:rakesh.[protected]@luminousindia.com]
Sent: Tuesday, January 11, 2011 7:41 PM
To: serviceindia/LGEIL I-TEAM([protected]@lge.com)
Cc: [protected]@gmail.com
Subject: FW: LG Fridge Complaint



From: Rakesh Kumar [mailto:rakesh.[protected]@luminousindia.com]
Sent: Tuesday, January 11, 2011 7:40 PM
To: '[protected]@lge.com'
Subject: LG Fridge Complaint

Dear Sir

As per reference my complaint no.[protected] on dated 29.12.2010 regarding LG fridge.
there is no satisfactory response by your side. I have lodge my complaint for repair against
cooling problem, the company service engineer two time visited and return to back say that
fridge door will changed. But till date no response from service engineer side and his mobile
switched off.I am so harassment this type of company response.Now you are requested to repair
my fridge or changed it.