[Resolved]  LG Flatron Colour Tv 21' — CHANNEL CHANGING AUTOMATICALLY IN THE EVENING FROM 7PM TO 10PM

To The Service Manager
LG ELECTRONIC INDIA
INDIA


Respected sir,
I have purchaged a LG 21' FLATRON Colour TV. two years ago. Last one year I am facing an unnatural problem. Every evening from 7pm to 10 pm this TV is not working properly at all. Problem is,when I am watching programm in deferrent channel ,automatically channel changeing and going to '0'. Again and again it is happening. This time remort is also not working. I have complaint to your call centre complaint no. was C0502579. After 10 days engineer had come in day time and said there is no problem and taken Rs.200 as service charge. But in the evening evening the same problem happened. Again called up to callcentre and logged another complaint with clearly stating that problem happening in the evening after 7pm in complaint no. C1703761 on 17th Dec07. From callcentre I got a phone no . of local service centre , I called up there they send engineer again in the day time and said this is impossible to send engineer in the evening, and engineer said that this is not problem of TV this is a problem of Cable Signal. In referrence i am telling you there are three nos. of LG TV in our locality showing same problem in the evening, and this is happening only on LG TV
I am requesting you to see the matter and try to solve my problem.
My Proper Name and address is .....

MD. BASIR UDDIN
S/O. MD. SOHIUDDIN
VILL- TULSI DANGA PARA
P.O- BALGONA(T.D)
P.S- BHATAR
DIST. - BURDWAN
STATE- WEST BENGAL
PIN - 713125
PHONE NO.[protected]RESI.)
MOBILE NO. - [protected] / [protected]

Thanking you

Yours faithfully

MD. BASIR UDDIN