[Resolved]  LG Fridge — Do not buy LG fridge..bad customer experience croma too

Address:Bangalore, Karnataka

I would recommended not to buy LG products, I have purchased the LG fridge & washing machine from Croma reputed shop.
After 1-2 month we noticed that there is an issue with fresh zone tray of the fridge which falls down when we bring it out.
We make a complaint the service simply comes and check says you could put even 1/2 kg because of it falling and you have to puch tray slowly so it will not fall ..this is something we are not expecting It could be an minor thing but irritates us as we remove and falls down sometime.
I make another complaint on this on june 2012...Again service guy come and told us that model is that u need to pull out fresh zone tray completely ...again surprised both answer is matched ...It is a 190 lts fridge purchased at around 11000. Now we this its an manufacturing defective piece they have send to us.
Even Croma where we buy did not help much and ask us to check with them only
I only want to say do not go with either of LG product...
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team
Don't buy whirlpool fridge I had too much problem with it. After 2 years It stooped working. I was without Fridge for three months in summer.
for 3 month I was complaining them. After fighting I got some refund back. Now I decided to buy LG fridge.

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