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LG Fridge

LG Fridge
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2 Reviews
  Ramesh Kumar1955 on Jun 9, 2012

poor after sale service

I purchased a LG fridge in February 2011. In First week of June 2011 Fridge started giving problem. The help line no:18001809999 was not getting connected( I must have tried not less than 50 times). Thereafter I lodged complaint through the LG dealers , where from I had purchased the fridge( Amit Enterprises, Sarojini Nagar,New Delhi) on 7.6.12( at 1500 hrs.). Complaint id: 120607016046. After lot of chasing one person landed at my place on 8.6.12 at 1900 hrs and told that gas had leaked and fridge needed gas filling . He had no answer why the gas leaked within one year and 4 months of purchase of fridge and told that on 9.6.12 some one will come for gas filling. We kept on waiting throughout 9.6.12 , but on one turned up.

Can you do something to get the problem attended , as one can understand how difficult it is to manage without fridge in peak summers.

Ramesh Kumar, B-315 Pragati Vihar Hostel,Lodhi Road,New Delhi-110003
Mobile No. 08826266559, e-mail id :r_kumar2@hotmail.com
1 Comment

Comments

Jun 20, 2012 by
LG Care India
 
Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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