LG Fully Automatic Washing Machine — Though I am having 24 months warranty, I am charged by LG for service/repair

Address:Pune, Maharashtra

I have purchased LG Fully Automatic Washing Machine, LG showroom in Vishrantwadi, Pune.
After using for 15 days, the washing machine stopped working. So I called up customer care to lodge a complaint to repair the Washing Machine. It is almost more than 2 months, they have not fixed the problem and they are asking me to pay Rs 10,000, though I have a 24 months warranty on the Washing Machine.

Please kindly let me know, how to come out of this situation.

Regards
Bishnu Patro
Email id: [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Thanks for your response. My complain no: C10B1126010 dated 11/Nov/2010 got resolved on 15th Jan 2011. I had to pay Rs 2219 /- for some of the parts for the Washing Machine model no: : LG W/M 1256 NDP.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7055
    Pending
    0
    Resolved
    4003
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information