[Resolved]  LG Golden Eye 29 Inch — LG Customer Care is not responding

Address:Hyderabad, Andhra Pradesh

Complaint No : [protected]
Name : Madhava Vemuri
Complaint : 29 inch, Golden Eye TV suddenly stopped working

I have raised this complaint one month ago and immediately a person from LG had a look at the TV and said some part has to be replaced. After that there has been no response from LG despite my trying to contact them many times.

After hue and cry, one of their person called me and said getting parts for 8 yrs old TV is difficult. This surprised me all the more because, is LG expecting their products not to last for 8 years also..? OR do they think customers should discard their TVs very frequently..?

I had always been loyal to Brand LG. They betrayed my trust. No more LG for me.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7057
    Pending
    0
    Resolved
    4003
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information