As per my latest complaint i.e. N8CA0404669, the chassis of my monitor has been changed, the monitor was @ your gurgaon center but I am really sorry to write you that I am having a bit doubt that the screen that is in my monitor is the same one that was before its service. As there was the scratch on the top of the screen & that was due to the first service against my complaint N8C80401120. Now yesterday i.e. on 15th of November 2008 I got my monitor repaired by your Gurgaon service center, now what I noticed that the scratch that was before its deliver is not over there & now there are some new scratches @ the midlle of the screen & a black spot also. I am sorry to say that its highly irresponsible behaviour from LG India, as my monitor goes totally useless infact its really difficult to work on it.
Kindly look into the matter.
Hope an early action in this regard else I would have to move to some senior officials reagarding the same.
It is to inform you with great regret that your company fails to satisfy their customers which is least expected from a company as reputed as LG.
I have a 42" TV. Model no. LC2R which has been out of order for the past 1 month. I was told by your engineers that the mother board needs to be replaced..Your company has still failed to replace the part..Evertime I call I am told that the part is not in stock..It is hard to believe that the part has been unavailable for this long a period.
My complain number is N8C61407503. Would request you to resolve the problem as soon as possible.
My Address is C33 Neeti Bagh, New Delhi-49. You can contact me at 9811903663.
We bought a new air conditioner from LG dealer in yamunanagar haryana
The so called experinced person which was sent by the dealer to install the ac damaged its body.And the Ac stopped to function .
I many times asked the dealer to replace the unit but there was no such replacement
Thus I want to splve my problem thr this forum
I am having LGKG 195.i m having problem with my mobile frm the day i bought. costomer service centre repaired temporarely as i take that to them 3-4 times but till now i have lot of problems with that.i request them to replace my set as it is a manufacturing problem but they refuse to do so.
i hope u will contact ur service centre in ludhiana, Punjab & solve my problem.
This is reg. a complaint for my 29 inch LG TV. Complaint no. is S8C90106179. After attending the first time, the technician was supposed to come again with necessary spare parts, but he never turned up. He does not pick up the phone and later switches off. I have read bad reviews about poor customer service of LG. Now I am experiencing it myself.
If someone can help, it would be great.
SIR MY MONITOR IS NOT WORK IM SWITHCIN 2 OR 3 TIMES AND ON AND OF 2 OR 3 TIMES SO WORKING THAT PROPERLY
PLZ SOLVE MY PROBLEMS
MONITOR SN 500GM3B IN
MODEL N. 500G
IT BRAIN COMPUTER EDUCATION
9329566301 07672 417979
Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)
Dear Sir / Madam
My Name Mahesh Radhakrishnan a regular customer of LG household products. My Home theater DVD music system is not working and I logged a complaint on 15/11/2008 to LG customer service Center Surat (Sai Service) and the service engineer had visited my house to rectify the issue, after his visit he told me some part is not working and we have to replace it .Accordingly I drop the system on the same day (15/11/2008), Job no. W8CB1500522 HFT8CB1500006, after that I am not able to get a proper feed back / responds from the service center. For the last 2 weeks they keep telling that the part is in transit. So please go through the job no and advice / mail me when can I get my system back. If you are not able to rectify the issue please return it.
I am Ashok panigrahi from Bhubaneswar. My 21" colour tv of LG is not working. plz check n rectify that problem on site.My address is Q/R NO_D/5 R.S.T.I colony, in front of Govt .press, mancheswar _751017, Bhubaneswar, Orissa . my contact no land - (0674)_2301537 mob no-09861337582
Unable to switch on and display not good - LG mobile 3500
My Mobile model is LG3500, Original Sl. before service is 801CYEA0236380, after the service the new Sl. 802CYCUK0631214 with old external case
To: firstname.lastname@example.org; email@example.com
Subject: Complaint form customer at pondicherry
Date: Fri, 19 Dec 2008 21:47:51 +0530
My Mobile model is LG3500, Original Sl. before service is 801CYEA0236380, after the service the new Sl. 802CYCUK0631214 with old external case.
I am a Reliance mobile user, I have purchased a new connection on 10.9.2008 with of the Reliance retailor, with short period I found that I am unable to switch on the set or switch of it. So I have given my set to your ACS at pondicherry ( Digital Logistic ) for service, they set the board has to be replaced so they asked me to give the zerox copy of the bill . I send my bill copy to them . Finaly they have given me a rectified set that does not contain my original Sl. and the outer case has been changed by them apport from this the display is not good the letter are partialy block and brown in colour . More over they took 16 days to complete this type of service. When I was in your ACS office every body coming their are scolding the service persone for his improper service. So why don't you take necessary action so that they can post a good technician for service
My name is Parmod Khatana.I have purchase A LG Mobile
Model No-LG-P-7200, But Last 8 Month I trying to Purhase
a new bettery, but no body"s help Me, All ASC of Lg,
I m Very helpless, So Pls help me &Suggest Me .What We Do the Best
This is to bring my greivances into your notice.
I get my refrigerator repaired two times for the same problem once in August and next just two days back but the problem is still existing. Both times I was charged for the service as well as parts changed.
I think your service technician is not able to understand the basic reason for the fault and unnecessary wasting the time as well as my money.
So, I would like to request you to do the needfull for the permanent remedy.
I am P. balasubraminian residing at Trichirapalli, Tamil Nadu and I had a washing Machine at Trichy.
Last Six Month back I Contact LG service center at my native town for acid wash and drain & input water tube. They charged near about 2000/-. Point is, after finishing their job they disconnect the drain pipe main wire and made it working. Then now this problem starting and making complaint to customer care through Toll free number. No body is responding. what is happening there ?
Mistake done by you people at the previous service and I am requesting you to make it correct. But very very poor responce. But at the time of purchasing you people are advertising " world wide customer service supprot " where it is ?