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LG India |
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210 Reviews
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Sudeep Nigam 
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LG India Customer Care
Hi!
My Request Ids are
N8C80401120-4th August, 2008
N8C82304726-23rd August, 2008
N8C82304899-23rd August, 2008
N8C83007936-30th August, 2008
N8CA0404669-4th October, 2008
As per my latest complaint i.e. N8CA0404669, the chassis of my monitor has been changed, the monitor was @ your gurgaon center but I am really sorry to write you that I am having a bit doubt that the screen that is in my monitor is the same one that was before its service. As there was the scratch on the top of the screen & that was due to the first service against my complaint N8C80401120. Now yesterday i.e. on 15th of November 2008 I got my monitor repaired by your Gurgaon service center, now what I noticed that the scratch that was before its deliver is not over there & now there are some new scratches @ the midlle of the screen & a black spot also. I am sorry to say that its highly irresponsible behaviour from LG India, as my monitor goes totally useless infact its really difficult to work on it.
Kindly look into the matter.
Hope an early action in this regard else I would have to move to some senior officials reagarding the same.
Thanks!
With Regards,
Sudeep Nigam
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 209 Comments |
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Comments |
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To,
Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)
Dear Sir / Madam
My Name Mahesh Radhakrishnan a regular customer of LG household products. My Home theater DVD music system is not working and I logged a complaint on 15/11/2008 to LG customer service Center Surat (Sai Service) and the service engineer had visited my house to rectify the issue, after his visit he told me some part is not working and we have to replace it .Accordingly I drop the system on the same day (15/11/2008), Job no. W8CB1500522 HFT8CB1500006, after that I am not able to get a proper feed back / responds from the service center. For the last 2 weeks they keep telling that the part is in transit. So please go through the job no and advice / mail me when can I get my system back. If you are not able to rectify the issue please return it.
Regards,
Mahesh
09825108836
09727407836
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Sir,
I am pawan from gurgaon. My 15" monitor is not working. plz check n rectify thats problem on site.My address is U 16/8, Basement Floor, DLF Phase-III, Gurgaon. My contact No. is 9899322028.
Thanks & Regards,
PAWAN GANOTRA
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Sir,
I am Ashok panigrahi from Bhubaneswar. My 21" colour tv of LG is not working. plz check n rectify that problem on site.My address is Q/R NO_D/5 R.S.T.I colony, in front of Govt .press, mancheswar _751017, Bhubaneswar, Orissa . my contact no land - (0674)_2301537 mob no-09861337582
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My name is Parmod Khatana.I have purchase A LG Mobile
Model No-LG-P-7200, But Last 8 Month I trying to Purhase
a new bettery, but no body"s help Me, All ASC of Lg,
I m Very helpless, So Pls help me &Suggest Me .What We Do the Best
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Dear sir,
This is to bring my greivances into your notice.
I get my refrigerator repaired two times for the same problem once in August and next just two days back but the problem is still existing. Both times I was charged for the service as well as parts changed.
I think your service technician is not able to understand the basic reason for the fault and unnecessary wasting the time as well as my money.
So, I would like to request you to do the needfull for the permanent remedy.
With regards,
Prakash Ranjan Das/ Poonam das
I-86 / 5, Saurabh vihar, Jaitpur road, Badarpur, ND-44
Mob. 9811687224 / 9899011948
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I am sambit .I have purchased L.G 15'' monitor .Now it is not working.
Plz check it as soon as possible.
My address is
At-Kalibihar, Khannagar
Po-Arundayamarket
Dist-Cuttack.753012
Ph n0-9937288009
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Dear sir,
My LG of Reliance not working purchase by 3i-Infotech Limited.model no.LG-rd3500, FCC ID.BEJRD 3500, SR.NO. 804CYYQ2336322.Kinldy send me Gurgaon Customer Care add.with contact no.
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I am P. balasubraminian residing at Trichirapalli, Tamil Nadu and I had a washing Machine at Trichy.
Last Six Month back I Contact LG service center at my native town for acid wash and drain & input water tube. They charged near about 2000/-. Point is, after finishing their job they disconnect the drain pipe main wire and made it working. Then now this problem starting and making complaint to customer care through Toll free number. No body is responding. what is happening there ?
Mistake done by you people at the previous service and I am requesting you to make it correct. But very very poor responce. But at the time of purchasing you people are advertising " world wide customer service supprot " where it is ?
Bala
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I PURCHASED LG AC 1 TON SPLIT ON 11/05/08 MODEL NO.LSA12TWAS1, AD15DR1 SL NO.804DXQA00078
RIGHT FROM THE BEGINNING VERY LOW COOLING TWICE SERVICE PERSONNEL ATTENDED STILL THE ISSUE IS UNRESOLVED
LAST TIME IT WAS OPINED BY SERVICE PERSONNEL THAT THE ANGEL SHOULD HAVE BEEN INSTALLED AT A LOWER LEVEL THAN THE CURRENT POSITION. THAT IS WHY LOW COOLING
NOW TO REINSTALL CUSTOMER HAS TO BEAR THE EXPENSES
INITIAL INSTALLATION WAS DONE BY LG PERSONNEL ONLY. WHY CUSTOMER TO BE PENALISED FOR INSUFFICIENT KNOWLEDGE OF LG SERVICE PERSONNEL.
WHERE TO INSTALL TO GET MAXIMUM COOLING IS NOT CUSTOMER LOOK OUT.
THIS WAS CONVEYED WHEN LAST VISIT OF SERVICE SATISFATION CALL ATTENDED BY CUSTOMER CARE.
NO RESPONSE
TRUST AT LEASER NOW LG WILL LOOK INTO THIS AND ATTEND THIS ISSUE AND ENSURE THAT PROPER COOLING WILL BE PROVIDED TO CUSTER
TEL NO.044-22236216
9281396366
9789013613
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my microwave is not work properly
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As I have a trouble with LG Split air conditioners,
And also informed to customer care and ID NO: S9C30204651 on 02.03.09 at 02.00pm.
Still we are awaiting for repair. We are the leading textiles mills in south india.
We have stopped some production machine from past three days.
We need your immediate service, now itself summer started.
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Dear Sir/Madam,
My Name Bahadur Singh Negi Same Problem In my my 14" LG Colour TV so pls help
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I have purchased LG split air conditioner, the cooling effect is not effective, company has not done necessory servicing upto date.
we need service
my address : 1st floor, Satav heights, Satav wadi, Saswad road, Sadapsar Pune 28
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I purchased a 1.5 ton LG Spilit AC model code 600314349//LSA3WB2VF1 from E-zone Milan mall Santa Cruz (W) mumbai 400054 on 16.03.08. Somehow its flap got damaged, I lodged a complaint on phone with LG.More than TWO WEEKS hav passed still the problem has not been solved inspite of several e-mails to all the addresses availble online. I hav been guided again & again by LG officials to Mr Harish Suri (LG service Manager), whom I hav already spoken to TWICE. The damaged Part has also been taken away by the mechanic as SAMPLE (bcs he brought a WRONG FLAP for replacement) on 06.03.09. Inspite of SEVERAL mails & phnes NOBODY from Lg is COMPETANT ENOUGH to just tell me that HOW LONG WILL IT TAKE THEM TO SOVE THIS MATTER. ARE THEY IMPORTING THE REQUIRED PART FROM ABROAD?
Bhatia
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I purchased a 1.5 ton LG Spilit AC model code 600314349//LSA3WB2VF1 from E-zone Milan mall Santa Cruz (W) mumbai 400054 on 16.03.08. Somehow its flap got damaged, I lodged a complaint on phone with LG.More than TWO WEEKS hav passed still the problem has not been solved inspite of several e-mails to all the addresses availble online. I hav been guided again & again by LG officials to Mr Harish Suri (LG service Manager), whom I hav already spoken to TWICE. The damaged Part has also been taken away by the mechanic as SAMPLE (bcs he brought a WRONG FLAP for replacement) on 06.03.09. Inspite of SEVERAL mails & phnes NOBODY from Lg is COMPETANT ENOUGH to just tell me that HOW LONG WILL IT TAKE THEM TO SOVE THIS MATTER. ARE THEY IMPORTING THE REQUIRED PART FROM ABROAD?
Bhatia
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i cannot get cd of driver of rd9800
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Dear sir / Madam,
I have complaint on 02.04.09 regarding my Split AC for the fault of after switch on the Ac, it is running without chillness and after few minutes short circuit is happening.
After complaint registering of 20 hrs service man has came and found the fault of gass leackages and he suggested after 24 hrs we will providing the technical persons for Refilling the gasses.But after 24 hrs another serviceman has came (Inbetween we have follwed 6times with customer care as well as previous service man)
2nd service man has explained us that Fan impeller has got broken in outside fan settings.and gas leakages are not major but the broken impeller is in fan is the major.
Reference No against our complaint is S9C40107030.
Please give the feedback and rectify the problem. By R.Senthil Kumar (09633128287)
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We took a AC but it's not working properly inspite of regular complain their is no response from LG service centre.
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i m having a query actully, , i am using 42lg60fr scarlet, , nd i hav connected a pen drive with it, it plays music and shows images also in my t.v via pen drive, but when it comes to play movies from my pen drive to my t.v then it dont play nything, , is this t.v model needs any particular format to play movies via pen drive or any settings needs to be done... hoping for a positive reply..
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