[Resolved]  LG India — LG India Customer Care

my microwave is not work properly

As I have a trouble with LG Split air conditioners,
And also informed to customer care and ID NO: S9C30204651 on 02.03.09 at 02.00pm.
Still we are awaiting for repair. We are the leading textiles mills in south india.

We have stopped some production machine from past three days.

We need your immediate service, now itself summer started.

Dear Sir/Madam,

My Name Bahadur Singh Negi Same Problem In my my 14" LG Colour TV so pls help

I have purchased LG split air conditioner, the cooling effect is not effective, company has not done necessory servicing upto date.

we need service

my address : 1st floor, Satav heights, Satav wadi, Saswad road, Sadapsar Pune 28

I purchased a 1.5 ton LG Spilit AC model code[protected]//LSA3WB2VF1 from E-zone Milan mall Santa Cruz (W) mumbai 400054 on 16.03.08. Somehow its flap got damaged, I lodged a complaint on phone with LG.More than TWO WEEKS hav passed still the problem has not been solved inspite of several e-mails to all the addresses availble online. I hav been guided again & again by LG officials to Mr Harish Suri (LG service Manager), whom I hav already spoken to TWICE. The damaged Part has also been taken away by the mechanic as SAMPLE (bcs he brought a WRONG FLAP for replacement) on 06.03.09. Inspite of SEVERAL mails & phnes NOBODY from Lg is COMPETANT ENOUGH to just tell me that HOW LONG WILL IT TAKE THEM TO SOVE THIS MATTER. ARE THEY IMPORTING THE REQUIRED PART FROM ABROAD?
Bhatia

I purchased a 1.5 ton LG Spilit AC model code[protected]//LSA3WB2VF1 from E-zone Milan mall Santa Cruz (W) mumbai 400054 on 16.03.08. Somehow its flap got damaged, I lodged a complaint on phone with LG.More than TWO WEEKS hav passed still the problem has not been solved inspite of several e-mails to all the addresses availble online. I hav been guided again & again by LG officials to Mr Harish Suri (LG service Manager), whom I hav already spoken to TWICE. The damaged Part has also been taken away by the mechanic as SAMPLE (bcs he brought a WRONG FLAP for replacement) on 06.03.09. Inspite of SEVERAL mails & phnes NOBODY from Lg is COMPETANT ENOUGH to just tell me that HOW LONG WILL IT TAKE THEM TO SOVE THIS MATTER. ARE THEY IMPORTING THE REQUIRED PART FROM ABROAD?
Bhatia

i cannot get cd of driver of rd9800

Dear sir / Madam,

I have complaint on 02.04.09 regarding my Split AC for the fault of after switch on the Ac, it is running without chillness and after few minutes short circuit is happening.
After complaint registering of 20 hrs service man has came and found the fault of gass leackages and he suggested after 24 hrs we will providing the technical persons for Refilling the gasses.But after 24 hrs another serviceman has came (Inbetween we have follwed 6times with customer care as well as previous service man)
2nd service man has explained us that Fan impeller has got broken in outside fan settings.and gas leakages are not major but the broken impeller is in fan is the major.
Reference No against our complaint is S9C40107030.
Please give the feedback and rectify the problem. By R.Senthil Kumar ([protected])

We took a AC but it's not working properly inspite of regular complain their is no response from LG service centre.

i m having a query actully, , i am using 42lg60fr scarlet, , nd i hav connected a pen drive with it, it plays music and shows images also in my t.v via pen drive, but when it comes to play movies from my pen drive to my t.v then it dont play nything, , is this t.v model needs any particular format to play movies via pen drive or any settings needs to be done... hoping for a positive reply..

I am sambit .I have purchased L.G 17'' monitor .Now it is not working well.
it is on warranty period.
Plz check it as soon as possible.


My address is
Q. No. H/121 deen dayal dham colony
padra, rewa
madhya pradesh
Mo. No. -[protected], [protected]
phone No.[protected]

Kindly register a complaint. LG split 1.5 ton is not working. Water leaking.

Contact Number :[protected]

Thanks

rajan

i have purchased one ac 1.5 tonne capacity on 27.04.2009 - model no.lsa5cw2vf1.
for the model you are giving gift i.e. one cardless phone. if so please, kindly send the details to my email id.

my residence is in chennai. pl note that

thanks and regards

my email id is [protected]@ril.co.in

tsr parthasarathy

i have purchsed a split ac on 27.04.2009 at chennai and the model no lsa5cw2vf1.

as yr website issue for the model no you are given a gift i.e. cardless phone.

kindly provide me the said gift item and send the email to me

my email id is [protected]@ril.co.in

thanks and regards

tsr parthasarathy

03.05.2009

I bought a LG mobile, Model KE-500. The mobile hangs every now & then and I
have to switch it off & then on again to use it. After sometime it again hangs.
I took the set 4 times to the LG authorised service centre at Faizabad Road,
Badshahnagar in Lucknow. Every time they said software is the problem &
they have reloaded the software. However, prolem remains as it was. It seems
a PCB level problem. Service centre doesn't want to take it seriously to rectify.
I am ix a fix not knowing where to take my complaint further for a redressal.
I have now registered my complain in the LG India site, no.[protected],
on 4th May, 09.

Lg refreigerator single door — No Response

LG Refrigerator


Refrigerator Not working
I purchased LG refrigerator One year back. This summer I found colling is less. I called up Customer care But now I am trying to reach LG customer care there is no response for past 4 days . Customer Care Executives are so poor l . I escalted Call to Sr. Level but no response. I am in a fix . It is very poor & pathetic service from LG .

RAJENDRA KUMA JAIN

MOBILE NO.[protected]

LG / Ac — spare part not available

I bought a brand new split ac from lg india in April 2009, from simmer electronics amritsar and was installed at gurgoan. when the ac was installed it did not work as the out side fan of the outer unit was not working. we called the service center at gurgaon they said person will come within 24 hrs. but the person came after 72 hours. after examinig the ac they said "the relay is to be replaced and within two three days it will be replaced". Till today it is not replaced. What is the use of buying an ac which will not work in this summer.
Rachpal Singh
F-31, Sector 54,
Sun City
Gurgaon

Sir/mam
We have lodged the complaint against our A.C's for so many times on dated 16may & 17 may respectively, the complaint no.s are n9c51705285, n9c51705312 &n9c5106676.The guys has turned up but fail to rectify our problem.one week has passed still the problem has not been solved inspite of several calls.one says this part is damaged, other says it will take one more week, the temprature is very high here in chandigarh & we are suffering.
Regards,
Dinesh kakkar
[protected]

hi i have purchased a refrigerator on 10th may. and on same day its door rubber came out so that its door is unable to close. i have comlaint to dealer about it. he sended a person to see this. he visited and said that this will changed only. my request id is N9C51915319. but till now no action has been taken. so please check it and change it as soon as possible.

Thanks & Regards

TRISHAP K. VERMA

Home Town and LG — No response from customer service

Hi All,

I wanted to buy a Kitchen Chimney as there was an offer in Home Town Pune, so I called up the number provided in the news paper. My call was not answered. I received a call on my cell from your sales department. I informed them that I need to buy a Kitchen Chimney; the first operator informed me that the range of the Chimney is from 3k to 8k. But again I received a call from some other person who informed me that the price for the Chimney ranges between 8k to 20k.

I visited Home Town on 30 April 2009. I came to know that the chimney needs to be fixed 1 foot above the stove. I did not have that kind of an arrangement at my home, so instead of chimney I decided to purchase a LG microwave. At that time there was a LG agent named Shewta who informed us that if you book the item today we will get a free Nirlep pan. So I booked the LG 26liter microwave by paying booking amount of Rs 699. I informed them that I needed the delivery on 7 May or latest by 15May 09. They informed me that they will not be able to deliver the item by 7May, however, will deliver it on 15 May.

After making full payment for the LG microwave, I particularly informed that I need the delivery of Microwave by 15th May 09, however the associates there insisted that I take the delivery on 13May 09. I reminded the delivery boy about the Pan, which was promised to me by Shewta. They informed that the Pan comes from the warehouse so it will be provided by Home Town. So I called up Shewta who told me that home town will provide the pan. So the delivery boys called Home Town and then I spoke to Gamin (Manager) from Home Town. He informed me that if there is an offer he will make sure that I will receive the pan and he forced me to accept the delivery mentioning on the invoice that the delivery for pan is still pending, I agreed. I also informed him that I need the demo guy to be at my home on 23rd to 25th for demonstration of the LG Microwave who agreed the same.

I called Gamin to enquire about the free Pan, he told me that there is no such offer so he will not be able to provide the same. I was very furious when he told me this, then he told me that this was offer from LG people and now I need to speak to LG regarding the same. After that I received a call from a girl name Tasneem as I needed to make the remaining payment for the microwave which was booked by me. I again informed the whole issue to her again she informed she will call me back with the resolution of this issue. I never received any call from Home Town or LG.

I wanted to log a complaint about this but I just ignored this issue. Again on 23rdMay I call up Gamin as demo guy never called or visited my home so that I can start using my microwave. Gamin informed me that he will arrange it by 24rh or 25th of May. After some time I received a SMS from LG, but till 26th of May I again did not receive a call from LG nor Home Town. So I again today call the Home Town # and spoke to Mr Ramchendra Pardeshi (Service delivery manager). Again explained him the whole issue but still did not receive any response from Home or LG.

Please HELP.

Thanks and Regards,
Rupesh