Bad product support & bad quality product
(LG PRODUCT IS NOT WORKING )
To whom it may concern.
PRODUCT NAME: Referigator
MODEL NAME : LG SINGLE DOOR
Hello Sir, I m frustrated after buying the LG REFRIEGERATOR product and I am not satisfied with the service of this product. I bought the LG
FRIDGE on dated 7th May 2014 now I have a lot of trouble at present as it is not working. There is a major problem in the REFRIGERATOR and none of your engineers are able to rectify the problem.
Kindly register my complaint and replace my REFRIGERATOR which i purchased on 7-may-2014 . I lounge complain in LG customer care but they are not paying heed on it. They have send their engineers & supervisors in my home but no one is able to rectify the problem and every time they used to pass the buck and now when we used to call them(Mr Neeraj, Negi, Alam, Nadeeem &amp; many other) they disconnect our call by saying that we have lot of work to do apart from your work.
Kindly find my complaint no:140614022205, 140621058442 & mean while when i talk to coustomer care for the process then i come to know that they(Service center of bareilly) are cancelling my complain by giving excuse of duplicate.
Kindly resolve my compalaint & replace my REFRIGERATOR.
I am not really happy with the way that your after care service centre is functioning, since they are simply interested in charging the customers rather than addressing the issue/problem rightfully. I hope you will understand my mental agony and the problem I have been facing these days and set the issue amicably since it is the responsibility and duty of the producing firms to attend to the customers’ needs.i have very bad experience with LG product.Even i don't know where i suppose to go with my complaint.what should i have to do?
Should i never purchased again LG product, even not suggest other to buy LG product. I am requesting you to see the matter and try to solve my problem & Replace my Fridge
My Proper Name and address is ...
407, Beharipur Mathiya Memeran near krishnapuri, Bareilly(UP)