[Resolved]  LG India & Spectramind Pvt. Ltd. — Not received the DTH Connection promised on the purchase of LG Monitor TV

Respected Sir/Madam,
I, Dinanath Baviskar, am from Pune (Maharashtra). On 5th of September 2009 I purchased LG Monitor TV from Smart Machines, Shivajinagar, Pune. The Invoice number of the Purchase is SMP/09-10/1589. At the time of purchase I was told that there is a scheme with the same product that every purchase will get a "FREE DTH Connection" from LG. They asked me to submit the documents to Spectramind Pvt. Ltd. at Delhi with D.D. of Rs.99/-. I completed all the formalities (LG IT Claim Form No. 326226, D.D. No. 272517 dated 18th Sep'09). I was assured that within 45 days I will get my claimed DTH connection for which I appied (Airtel). I contacted Spectramind Pvt. Ltd. to confirm my document delivery at their mail address but they didn't replied. Last week I got two mobile numbers of the company (Tanushree-[protected] and Manisha-[protected]), in first 3 calls I got the answer "WAIT". In 4th conversation I got that they have dispatched my DTH to LG India Comapny. When I called at Nikhil Makin [protected] from LG (I got his number form Spectramind). He asked me to forward details to him at "[protected]@lgndia.com". This was on 30th Oct'09, but no reply from him. Now I got that the mail ID given by him is not present & he is not my calls too.

Please guide me how to tackle the problem because I can't afford a new DTH purchase and the present LCD TV is just remained as a Showcase piece.