[Resolved]  LG LCD TV (32", Scarlet Series) — Defective Monitor / Frame

Dear Sir/Madam ,

Subject : Defective LG LCD TV (Scarlet series)

This may please be noted earnestly, I purchased a LG LCD TV (32", Scarlet series)
on 25.03.09 at "E-Zone" in Mani Square Plaza, Kolkata- 7000054.

Noticed, vertical lines while the Tv was in use, after few months ( within gurantee pd.).
On this issue several complaints were lodged with the LG service centre, in Kolkata.

Unable to rectify the fault,perhaps The Lg Technicians replaced the frame (scarlet 1 series),
with new spare.

After, in use for one day, three nos. vertical lines noticed again on the new frame.
Even after Cable lines disconnected , or DVd playback, the lines persisted.

As the problem with the 'LG' set continues to linger,I'm very worried & frustrated on the
future of this set, as the gurantee period will soon seize.

The dealer has also no responsibility, it seems.

A brand name Like "LG" & it's after-sale-service are now in question ..??!!

> The following may please be noted for your perusal : -

1) Date of Purchase & price: 25/03/09, Rs.36,990/-(STN no. 01/[protected], Bill no.T40/5925)
2) The Dealer : E-Zone, Mani Square, kolkata- 700054, Tel.[protected],[protected].
3) Product make & Model : LG LCD TV ( Scarlet ) , 32LG60UR
4) Complain Nos. (as per call centre Docket) : N9C90710608 , N9C90105765, N9C91109574, N9C[protected].

Kindly, Liase the matter & do the needful, at the earliest.

Thanking you,in anticipation,

Kajal Kanti Das

Dtd. 16.09.2009

At, 5C2 Glen, Hiland Park, 1925 Chakgaria, Kolkata-700094.
Tel.[protected] , Mob.[protected].
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Aug 14, 2020
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