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  Piyush.Rai on May 31, 2012

LCD TV Replacement

I bought LG TV (LK450) from reliance digital,vashi on 24 april 2012 after complaint on 29 april TV was installed at home and after 15 days TV all of sudden switched off and i called LG service center and on the next day on the basis of complaint number RNA 120514074053 they come and checked the tv and they told that power supply board of tv is faulty . and on the next day they told to submit the bill and id proof to lg service center for further processing and on the next day i went to lg service center and submit the document .
But on the next day they told that they will replace the part but not tv .Now i went to Reliance store Vashi, from where i had buy My LCD TV set, but they didn't further proceed and today is 31 may, Nobody is supporting me Regarding the TV replacement as i Fualty TV is selled to me and now not replacing that as per company norms and reputation i have buy this TV but now no such concerned from LG for customer Satisfaction no action take against it and i am helpless and totally depressed and i am completely fed up from this process because i don't want a part replacement i need tv replacement fully ,so kindly proceed my request and try to Appeal for replace my tv as soon as possible.please reply me soon what all needfull you can do to me.

My address :Flat no.603,Jay Vasant,Plot No.11,sector-16A,vashi ,navi mumbai.
1 Comment

Comments

Jun 6, 2012 by
LG Care India
 
Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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