[Resolved]  LG - Microwave — POOREST SERVICE, NO RESPONSE

Address:Mumbai City, Maharashtra

Dear Company,

I bought LG-microwave in April,2011. After a week, the" start" button of the microwave stopped working. After lodging complain twice an executive came and did something and start button started working. Again after 3months down the line, the "start" button again stop working. After lodging 4 complains, finally some executive of LG finds time to visit. Post verifying he finds some strip of "star"t button has broken and need to be replaced. He said it is currently out of stock and he will attend us back as soon as the strip is available. On asking, he provided his boss contact number(Mahavir in malad office) and also provided his office number.

We have been calling him from last 3 weeks, his(executive) phone is going switched off. Then we tried calling his boss(Mahavir). He has listened to our problem once and after then his phone is also going switched off.

I completely fail to understand, that such big branded company is having out of stock one small "start" button strip. Is this all LG giantness and customer service.?? shall customer understand that LG only burdens its customer with its product.!!!!!!!!

I am providing following details of my product:

MODEL NO: MC-7148MS
REGISTER NO:072,
BOUGHT FROM :HYPER CITY IN NAME OF NITIN CHANANI
DATE OF PURCHASE:10TH APRIL,2011
S.NO: 103AMMB003683
COMPLAIN NO: RNA[protected]

Kindly call me on this number [protected],[protected], if any more information is required.

request to kindly repair or replace the microwave at earliest otherwise I WILL FILE LEGAL CASE AGAINST IT.

Hope required action will be taken at the earliest.

Thanx,
Deepika Chanani,
[protected]
deepika.[protected]@gmail.com
















Deepika Chanani
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Aug 13, 2020
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