[Resolved]  LG Microwave — Repairs

Address:

Maharashtra

We live in Mira Road Thane Dist, Maharashtra.
In January 2013 we had registered a complaint with LG customer care here twice.
It was regarding repair of our LG Microwave bought in 2009/ Model no: MC8083
1st complaint no:[protected]
2nd Complaint no:[protected]

After the 1st visit we were told a part worth Rs.1,200 had to be replaced and the technician did come and replace it and we paid him Rs.1,200+ Rs. 281 (service charge)
But even after that the microwave was not working.
then after the 2nd complaint another person was sent and he said the front panel had a problem and that had to be changed.

After a day the technician called to say, that the panel was not available as LG no longer makes this model.

Now we end up loosing Rs. 1481 but our problem still not sorted out. Our MW was purchased just 3 and 1/2 years back. Now what do we do?
Please help..
Thank you..
Sincerely,
Mrs. Juliyana