[Resolved]  LG Model No. Gl 366 Tiq Refrigerator — Cooling problem

June 5, 2009
From : -
Anand Shantilal Mootha,
H.No. 12-10-97/35,
Paras Garden,
Opp to Govind Rao Petrol Pump,
Lingsugar Road,
Raichur –[protected]

To,
The Head of the Department.
Consumer service center,
LG ELECTRONICS

Dear Sir,

Good Day,

Sub: - Regarding Complaints for my Refrigerator

Ref: - Complaint no. given to us by Customer care vide no.

1. S9C 51101090 given on Dt.[protected]
2. S9C 51600849 given on Dt.[protected]
3. S9C 51808345 given on Dt.[protected]
4. S9C 60501201 given on Dt.[protected]

With reference to the above subject, I would like to inform that, I have given many
Complaints as above at customer service center regarding my LG Refrigerator
Model No. GL 366 TIQ since, the fridge is not getting cooled on both doors, as your
Representative visited on[protected] and informed that the PCB is not working
And again he came on[protected] with new PCB (i.e after 12 days) and installed
The same and he informed me that he shall come after two days for re checking
The same and very next day we called him back that the above fridge is not
Getting cooled and later he came on[protected] and did some wiring work and
Assured us that this time fridge will be fine but still we are facing the problem
And later we called your Hospet Branch and spoke to MR. Nirangan ( vide cell No.
[protected] and he just assures me that he will send some other technician from
Hospet from last 1 week but he never replied me back. And than I told him that I
shall complaint in Consumer Service center he told me that you can complaint sir
I am list bordered. This is regrettable.

Moreover, I also like to inform you that I am facing lot of problem since, we are
With out fridge from last 1 month. Daily my first work in the morning is to call
Customer care or Raichur technician and hospet people, as if I am job less here.

Therefore, I humble request you to kindly look in the matter & arrange to settle
My problem immediately on receipt of this letter. Kindly oblige at an earliest.

Your Immediate positive response in the matter will be very much appreciated.