[Resolved]  LG / Optimus Gt540 — WORST MOBILE AND SERVICE SUPPORT

Address:Pondicherry, Puducherry

Hi, this is APPU. I purchase LG GT540 mobile on[protected], in Pondicherry with IMEIN NO. 352166/04/379642/7 in the name of APPU. I am facing lot of problems, Due to my mobile, many times mobile hang-up, it has poor signal. I got many problems on 1st month of my purchase. The bellowed problems are given by me for two times to service centre in Pondicherry to Mr. SARAVANAN.

1. Damaged screen:
A dot in screen, Sometimes screen displays top half, rest of below be black.
2. Failure of signal:
Always signal drops to 0 points, not even one point, takes 20 to 30 minutes to come back. All are saying, there was no response, while calling. I was living in good signal area.
3. Calibration difference:
By right calibration, touches will be off center and not work with the device.
4. Failure of outgoing and incoming calls:
If anyone calls me, and I called anyone, the calls summary and call cost has been deducted, but voice of mine and the second party was not heard. This problem happening regularly and daily
5. Battery power fluctuation:
No battery backup. It took 3.3 hours to charge 100% for first three months from the purchase, but now a days it takes 4 hours to charge for 100%. Suddenly the battery drops and indicates 20% and then automatically it comes to the same charged position without charging.
6. Getting restart:
Automatically getting restart nearly 4 times a day. Takes very long time to load applications and even contacts
7. Not supporting memory card:
Sometimes suddenly / automatically software stops support to memory card.
8. Keys not working:
All the keys were built in sides are not working properly.


Not yet the problems rectified. I made a mistake to purchase that much mobile literally I wasted my money after buying this mobile. I had gone to service center but services at your service center are even worst... Service supporter Mr. Saravanan. Always tells, from this service onwards, the mobile will function properly. Still my mobile remains in the same problems. Then, what is use of service centre. I suffered a lot, due to this mobile and this service.
What should I do please suggest any option or money back. Kindly do the needful. Waiting for your reply.

Regards
appu
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Aug 13, 2020
Complaint marked as Resolved 
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