LG Service / Flat Screen TV & Microwave Ovens — Pathetic LG Service - Flat Screen TV set & MicrowaveOvens | |||
Hi It's over 12months since, I am following up with LG Service Centre Thane: Mr.Janak Doshi, Mob [protected] Lgeil Gall No 6-9, S2, Golden Park Complex, Near Majiwada Hardas Nagar, Panchpakhadi, LBS Marg, Thane West, Thane - 400601 to get the Flat Screen TV set & LG Microwave repaired by the However I am not getting any proper response. It is found that LGEIL has engaged third party for after sales service. Further the Service request & complaints are received by another third party(BPO sort) who most of the time are not aware whom to esclate the service request. The Third party employees, who call themselves the engineers are not at all competent enough to handle the services. In last 12months over more than 3 different 3P engineers have visited yet they are not in a position to resolve the service complaint. It is high time now, I have already approached the Legal council to initiate the appeal in the local consumer court. Regards, Vijay Mob: [protected] The email follow-up of the complaint can be downloaded from the link, CLICK ---> http://bit.ly/HXUx6y Was this information helpful? | |||
1 Comment | |||
Comments
61%
Complaints
7057
Pending
0
Resolved
4003
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information
We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team