LG / Split AC — poor service

Address:South Delhi, Delhi

Dear Sir
I lodged a complaint no. RNA[protected] with LG Customer Care on[protected] . on[protected]. The Service Engineer informed me that Compressor of split Ac is out of order.Now 4 days have passed and it is being told that compressor is not available with service center.If in this peak summer season compressor is not available with LG Service center then how one can say Life is Good with LG. I talked with Mr. Deepak senior executive also and he assured me to get the grievances set right soon but all in vain.LIFE IS BAD pl. tell the LG.
Ravi Bhatia
Dwaka Delhi
[protected]
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Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team
No use for transferring complaint to service center because they simply reply that compressor is not available . Your area representative Madam Shobha pandey mobile no. [protected] has no satisfactory reply just putting off the complaint rather she threatened me to do what I can, i requested her that I am a senior citizen but her reply was same. All staff is getting higher salaries but pays no attention to any complaint. LG Services are worst then Government department services.
I only want answer from your side that if compressor shall be replaced or not, if replaced by what time.
Ravi Bhatia
complaint no. RNA[protected]

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