LG/SPLIT AC - Not Getting Service on Time

Hi Team,
I have bought LG spilit AC in Feb 2011. I have registered a request regarding AC service by I don't know they were logged my complaint and I didn't received any response from LG service center. But not the service period is overed and they told me to if I want to do serive for my home appliances it sould be chargeable. for this regarding today I talk with Mr Jitender Singh(9988099022). I'm not happy fir their custmer handling skill. They told me I'm going to my home and contact me on monday. If I'm told me please some other number who will help me on your behalf. They didn't give me for the same. I have a good faoth on LG company But the way they handle custmer gerviances are very bad. Because custmer is impacting on that. Please help me out for provideing me free service which they were not providing me.

Thanks,
Raman