[Resolved]  LIC and SPEED POST — Refund amount not disbursed

Address:Coimbatore, Tamil Nadu

LIC Foreclosed Policy[protected] Refund amount delay

I foreclosed the policy numbered[protected] in the month of FEB 2012.

After the request LIC has sent the cheque to the old address where currently i am not residing.

So i made a fresh request with my current office address as my delivery point, for the cheque.

LIC has taken this request in a warm way and resent the cheque to the mentioned address through SPEED Post.

The speed post delivery person instead of delivering to my company he delivered to a different company in the same block.

This created all the mess, after few weeks wait i went to the post office and asked about my cheque.

The person was saying it was delivered to the other company go and collect. I went there and searched for the cheque, it was not there.

I informed the same to LIC and i asked for an option to transfer the amount through NEFT.

LIC accepted it and took all the necessary documents from side for NEFT transfer. At the last point when my cheque was about to stale.

They were asking me an indeminity bond, to resend the cheque before the stale date saying NEFT option is not implemented at thier branch.

If i missed the cheque then asking a indeminity bond from me is reasonable.

Atlast my cheque is stale on last 17th May 2012 and they are saying they will resend the cheque, no transfer through NEFT.


So in summary i have three points to consider and correct.

1. SPEED POST irresponsible delivery nature.
2. LIC promises and procedure for NEFT.
3. As a customer still now i do not know at what time i get my money back.

This all happened with the GOBI branch and Coimbatore Customer Section people.
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Aug 13, 2020
Complaint marked as Resolved 
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Hard Experience
After long chase by my Agent, with the help of his GOBI branch office friend.

GOBI branch has issued the cheque on last Saturday [2012/05/26] and I got my amount[2012/05/29] today in my Bank account.

Heartful thanks to the people who helped me to get my amount back.

But still the process need to be reframed

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