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23 Reviews
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Rajesh Kumar 
Send email
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Complaint Against Misbehave and Harassement by LIC staff
To, Date: 15th February 2009
The Executive Director CRM/Chief(CRM)
LIC of India,
India
Sub: Misbehave and Harassment by Madam Lalita( AAO), Branch Code: 12P, Roop Nagar, Delhi
Dear Sir,
I, Rajesh Kumar, Resident of C-9/57 Yamuna Vihar Delhi, taken a LIC policy “Jeevan Astha” of sum assured Rs. 1, 50, 000 and issued a cheque no. 041036 dated 17-01-09 for Rs. 25268 favoring LIC and issued a FPR No. as 124833137.
But I have received the same cheque returned from LIC after more than 1 month duration (on
12-02-09 by speed post vide AWB# ED 91096352 01N) along with the Memo stating the reason as “Claim Amount Exceeds”. But the cheque shows the mentioned error as “ENCODING ERROR” on the left hand side of the cheque(Cheque amount Rs. 25268 but the Encoding was of Rs. 25267 by the Collecting Bank- Corporation Bank dated 20-01-09 through clearing).
After such a negligence approach of the collecting Bank, when I had approached your LIC branch office address 12-P, Roop Nagar, Delhi on 13th February 2009 and asked the signing authority(Ms. Lalita-AAO) to look in to the case as it was purely operational error, she refused to attend the case and misbehaved and stated that” She is the final authority of LIC and wherever and to whom so ever I should approach, this mistake will not be accepted and corrected by the LIC of India and the collecting Bank and my policy will get cancelled as I had insufficient balance in my bank and I had done a fraud with LIC”.
Along with this letter I am enclosing the copy of my bank account statement for your ready reference.
I am sorry to say that but this is very disgusting and painful that the staff appointed by LIC of India, the biggest Insurance Group of India, don’t know how to deal with the customers, they misbehave and harass the customers despite the customers are ready to give them the complete support to solve the problem if some mistake has been occurred from whom so ever.
I request you to please get this matter resolved on the highest priority within a week’s time else I would have to approach to the Consumer Court. And please take a serious action against Ms. Lalita(AAO) so that in future no other customer would suffer and image of the LIC will not be hampered anymore like it had been in my case.
Thanking You,
Yours Faithfully
Rajesh Kumar
C-9/57 Yamuna Vihar
Delhi-110053 |
 22 Comments |
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To,
The Executive Director CRM/Chief(CRM)
LIC of India,
India
Sub-For get back pending bonus commission
Hello Sir,
My name is nitin garg.I m an agent in LIC office Narnaul(Haryana).my agent code is 01718318.
Sir my problem is that i have not received my bonus commission for year 2006-07 & 2007-08,
but i have received my bonus comm. for year 2008-09.I have told so many times to Mr.Raghav(BM),
Mr.Lalit Singhal(ABM), Mr.K.C.Meena & Mr. Saurabh Kulshrestha(D.O).but they did not cooperate me regarding this.
I request you to please get this matter resolved on the highest priority within a week’s time else I would have to approach to the Consumer Court. And please take a serious action against Mr.Raghav(BM),
Mr.Lalit Singhal(ABM), Mr.K.C.Meena & Mr. Saurabh Kulshrestha(D.O) so that in future no other customer would suffer and image of the LIC will not be hampered anymore like it had been in my case.
Thanks & regards:
Nitin Garg S/O Sh. Roop Narayan Garg
Moh.-Purani Mandi, Narnaul
Haryana-123001
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Respected Sir,
I want to know about the adress of Bima Lokpal delhi
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i am an adviser of ICICI prudencial, lucknow, i want to complaint regaurding commission. where can i complaint? pl give the address of beema lokpal of U.P.
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To,
The Regional Manager,
LIC of India
North Central Regional Office
Kanpur
Sub:-Reminder in reffrence of death claim of Late Suneel Kumar Singh,
Policy No.- 217526151, Branch-Lalbagh LKo. Ref. No. -LKO Div./Death
Claim/R-2692
Dear Sir,
It is great agnoy that I wish to bring your kind notice the
callousness shown by some employee of your claim deptt. It is
requested that applicant submitted her application for "Re
consideration on death claim of my husband Late Mr. Suneel Kumar
Singh, Policy No 217526151.-Branch-Lalbagh LKo. Ref. No. -LKO
Div./Death Claim/R-2692" with essential proof & doccuments at your
office by registerd post on 5/5/09.
When one month has ben passed away I have not received any
letter/response from your deptt. I go to Kanpur at your office and met
the officials of claim deptt. individually and told him my problem and
also given a reminder at receiving deptt at your office on dated
9/6/09. After this I concerned many time by phone no. 0512-2314143
given by your officials but I could not succeed to get any information
till the date.
Sir, I am pained to rivet your attention that near about 3 months has
been passed away but I have not received any response or letter from
your deptt. till date regarding what action taken by your deptt.
against my application and how much time required for solve this
matter?
Sir, this is the subject of very sad that a widow lady whose health
condition is not well, mother of 3 small daughter below 10 year who
has responsibilities of family earning continewly conceret in your
office but still there is not any decision made by your stage.
It is really surprising that such an efficient deptt. as that is not
heeding to my complaints. Please get the needful done without any
further loss of time.
Hence once again through this reminder, I requested to you with full
hope and confidence that please kindly take action in the above metter
and inform me earlier by mail or post from which I can able to take
further decision. If I will not get any answer earlier in refrence of
this mail I will take legal action in future.
I have every hope that you will take a prompt action and oblige.
Thank you with anticipation
MAMTA SINGH
( Applicant )
NOMINEE
wife of Late Suneel Kumar Singh
385/83, Fazil Nagar,
Saadat Ganj, Lucknow -226003
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My name is Amit Kapoor and my complaint is againt LIC OF INDIA who is turning deaf ear against my father's death claim.
My father late sh J D Kapoor expired on 15.12.2007 had a pension policy no 252362956 (Ghaziabad 1 branch code 255)All required papers were submitted at Ghaziabad branch on 2.1.2009 and further the same were dispatched on 14.1.2009 vide spead post no 897 to Kanpur branch for settlement(As informed by me during my next visit to Ghaziabad branch).Till then nothing has been done and nobody is bothered to pay the amount of RS 60000.
Please let me know what should I do.
Amit Kapoor
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To,
CRM,
NCZ,
Kanpur,
Sub: Sattelement of death claim, Policy No.-217526151-Late Suneel Kumar Singh, Ref. No.- Lko Div/Death Claim/R-2692
Ref: NCZ/CRM/ZCRC-8008
Dear Sir,
In reference of your letter NCZ/CRM/ZCRC-8008 dated 3/8/09 you have write me that the decission on regarding death claim of my husband will be take in Aug. 09 and you insure me that you will informe me about this in last week of Aug. 09. It is first week of Sept. 09. I have not received any information by your deptt regarding this matter.
Sir, I have submitted my application with indicating all facts with proof including first diogonosis report of his illness ( blood cancer) in your deptt in first week of May 09 by registered post . (Enclosed copy of application)
Sir, 4 month has been past away, I am very sorry to point out that despite several reminder's you/your deptt. haven't take any decission regarding this matter.
Sir, My condition is very poor. My health is not good. I have 3 small daughte. There was no any source of income in my family. I am facing trouble situation in my life.
In light of this situation, I therefore request you to take possitive decission without any further delay and informe me it earlierby mail/post.
Hoping for a favourable and possitive responce for your side earlier.
Thank You
MAMTA Singh
Nominee & wife of
Late Suneel Kumar Singh
385/83, Fazil Nagar
Saadat Ganj
Lucknow
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r/sir,
i pradeep kumar danai applied for home loan as one & haff month. and sumitted all document as your requirement . but till now no any responce get. your enquery are completed.
Hoping for a favourable and possitive responce for your side earlier.
Thank You
pradeep kumar danai mob no.-09927379060
s/o late B.R. danai
c/o. vijpal pal singh
vijay nagar nai basti
kashipur (udham singh nagar) uttrakhand- 244713
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Dear Rajeshji,
Apart from LIC Grievance Redressal, you can also approcah the IRDA Grievance Cell who can also intervene.
Moreover you may also approcah theDirectorate of Public Grievances, Cabinet Secretariat, Sansad Marg, Sardar Patel Bhawan, 2nd Floor, New Delhi-110001 who is alo the highest grievance redressal authority i.r.o complaint aginst LIC.
Regards,
Raja Acharya
Calcutta
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i m aggent and u r argent call me
9812114652
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My Address is :
Flat D-30, Survey No. 59/2A/1/4 Kalewadi, Shivtirth Nagar, Near Rahatani fata, Off Kalewadi - Pimpari road. New kunal restrureant Pune 411017 (Maharastra) India.
Hi Sunila patwardhan,
I one of you statement in below mail you have mentioned “kindly note the same and inform us your latest address for correspondence to enable us to re-send you the cheque in case we receive it back”
Can you explain me “in case we receive it back” what that means, if you didn’t received it back then I will not receive my amount. As I told you mails below that I have updated my address in Jan 14 2010, then how cum you are asking me my latest address, On which address you had mailed the chaque(I have also inquired in post office of my previous address and they told me no mail… or anything the delivered on that address, however no one is staying on that address from many days) .
I am in need of money and if you make me wait(more than 15 days from today) then I left with no option, I will move this issue in consumer form and also to higher authorities of LIC.
You had dispatched my chaque on 10.03.2010 (as per you mail) so that make it more than a month, It’s up to you now. I know I have committed a big mistake to invest in LIC and I will not repeat the same.
Thanks and regards,
Vikram Singh
-----Original Message-----
From: claims.mumbai-do4 [mailto:claims.mumbai-do4@licindia.com]
Sent: Thursday, April 08, 2010 5:21 PM
To: Vikram Singh
Cc: BO_925, MUMBAI - IV
Subject: RE: Did't get money(money back policy P.no.905430683)
dear mr singh
we highly regret inconvenience caused to you.
as per enquiries made with our branch 925 where your policy is serviced your cq dt 28.03.2010 for Rs.130000.00 bearibg number 0623227 was despatched on 10.03.2010 and till date our office has not received the same undelivered from postal authorities.
despatch bar code number EM 20278113 2IN
kindly note the same and inform us your latest address for correspondence to enable us to re-send you the cheque in case we receive it back
regards.
sunila patwardhan
asst admn officer
mumbai div office/ claims dept
----------------------------------------------------
From: mm.mumbai-do4
Sent: Thursday, April 08, 2010 12:59 PM
To: claims.mumbai-do4
Subject: FW: Did't get money(money back policy P.no.905430683)
________________________________
From: Vikram Singh [vikram_singh@persistent.co.in]
Sent: Wednesday, April 07, 2010 5:28 PM
To: mm.mumbai-do1; mm.mumbai-do2; mm.mumbai-do3; mm.mumbai-do4
Cc: P & GS, MUMBAI
Subject: RE: Did't get money(money back policy P.no.905430683)
Hi
I made inquire at my main office and come to know that they had dispatched my cheque to my old address, as I had already updated my new address(in 14 Jan 2010 ).
How you can do this ohh sorry its govt. sector company.
On your site also I have registered complaint, but your so call site licindia.com never show any open compliments .
Please let me know when should I get my cheque of money back OR else if you don’t do so, let me know the contact person……… or phone number or office address where I can go and shout .
Regards,
Vikram Singh
From: P & GS, MUMBAI [mailto:BO_G706@licindia.com]
Sent: Saturday, March 27, 2010 6:27 PM
To: Vikram Singh
Subject: FW: Did't get money(money back policy P.no.905430683)
Sir,
Ours is Group Insurance Deptt.
Please contact the servicing Brach.
Manager P&GS
________________________________
From: Vikram Singh []
Sent: Tuesday, March 23, 2010 4:06 PM
To: P & GS, MUMBAI
Cc: Vikram Singh; vikram.net21@gmail.com
Subject: Did't get money(money back policy P.no.905430683) Hi, I have policy bima gold (No. 905430683) and I have already given my 5 th installment.
As per your policy I must get 10% of sum assured that makes 1, 30, 000 K but still I have not recived any money From LIC. Recently Jan 2010 I have updated my residential address also, and also confirmed that no money is Received at my previous address also .Please let me know about when I get my money ?
Regards,
Vikram Singh
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I visited the branch for the premium of my policy(jeevan plus) while i faced problem of networking though policy belong to same branch on 13th Apr and 15th Apr 2010. This problem was there even Last year and a year before that. Is it just coincedence or failure of LIC computer department? If that is the case please arrange for manual receipts and once your network becomes OK you can send computerised receipt.
This happened with other branch payments also. If there is problem with unit linked plans then why LIC give advertisements and ask for investments when the problem exist with the pyment of such ppolicy premiums?
Should we ask for complete refund of the policy if the problem continues?
Chitnis
Tel 022 24952602
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To
The Life Insurance Corporation
India
Sub: Apply for a claim of my LIC POLICY NO. 330079565
Dear Sir,
It is great agony that I wish to bring your kind notice the callousness shown by some employee of your claim deptt. I was paying regular premium of my LIC POLICY NO. 330079565 but there was a major disease in my house that I could not continue my policy. I have given a lot of requested into LIC department but no one has heard my voice.
It is requested that I have submitted the application because I was not able to pay the premium due to poor health of my husband Sardar RAVINDER PAL SINGH.
I have a lot of trust in LIC because I feel that insurance policy means forgot the future, be happiness in present and save the future.
Sir, I am pained to rivet your attention that near about 3 years have been passed away but I have not received any response or letter from your dept. till date regarding what action taken by your dept. against my application and how much time required for solve this matter?
Sir, this is the subject of very sad that i have also lodged a complaint in LIC OFFICE SANTPURA, TILAK NAGAR NEW DELHI - 110018
but still there is not any decision made by your stage.
It is really surprising that such an efficient dept. as that is not heeding to my complaints. Please get the needful done without any further loss of time.
Hence once again through this reminder, I requested to you with full hope and confidence that please kindly take action in the above matter and inform me earlier by mail or post from which I can able to take further decision. If I will not get any answer earlier in reference of this mail I will take legal action in future.
I have every hope that you will take a prompt action and oblige.
Thank you with anticipation
FROM
MANJEET KAUR
W/O SHRI RAVINDER PAL SINGH
POLICY NO. 330079565 DATE OF POLICY ; 15 MAY 1995 PREMIUM AMOUNT : RS. 899/-
CONTACT : MR NARINDER SINGH ( 9999218171, 9555866554 )
QNO. 440 JANTA FLAT GR. I
PKT. C. HASTAL VIKASPURI NEW DELHI - 110018
LOCAL ADD: WZ - 102/1B SECOND FLOOR
STREET NO. 21 SANT GARH TILAK NAGR NEW DELHI - 110018
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Dear Sir, i have lost my policy documents, i have inquiered atlist 5 times in kolhapur branch, they said that we can't get any information. My policy is martket plus, and my agent name is Bimal Podoul . I want my policy documents on my permanent address which was mentioned in form. My name is Niranjan Rajaram Kadam, The policy was opened in santacruz branch. I have to pay this year's premium .If you can send the information, then my e-mail id www.niranjanrkadam@rediffmail.com or you can contact at 09765432970. My postel address is: at post unchgoan maner mala near ambika chemicals taluka-Kervir District: Kolhapur .So please infrom as soon as possible.
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I, RANJANA GHOSHAL SURRENDERED THE POLICY NO418353060 IN CITY BRANCH-7, KOLKATA(BRANCH CODE-414) ON 11/11/10 WITH REQUIRED PAPERS. MY HUSBAND, NIRMAL GHOSHAL, AGED MORE THAN 60 YEARS, A HEART PATIENT, VISTED THE BRANCH ON 19/11/10 AND WAS INFORMED THAT THE CHK PREPARED ON 18/11/10 AND WILL BE DESPATCHED SHORTLY.SINCE NO CHK CAME, AGAIN MY HUSBAND VISITED ON 25/11/10. BUT NO TRACE OF CHK WAS FOUND, NO POSITIVE REASON WAS SHOWN. WHEN ALL THE RELATED STAFF WERE ENGAGED TO FIND THE REASON OF MISTAKE, AN OFFICER OF CASH DEPT, MR S. BHATTACHARYA MISBEHAVED, HUMILIATED NIRMAL GHOSHAL IN PRESENCE OF ALL. HE SHOUTED WITH UNPARLIAMENTARY WORDS.WHEN ALL THE PAPERS/RECORDS WERE BROUGHT HE IMMEDIATELY CHANGED AND SAID THAT THE CHK WOULD BE DESPATCHED SHORTLY.PLEASE INVESTIGATE THE MATTER AND ADVISE ME URGENTLY,
1)IF THE CHK IS DATED 18/11/10, THEN WHY IT HAS NOT SENT TILL NOW.
2)WHO IS RESPONSIBLE FOR THE DELAY AND WHAT COURSE OF ACTION YOU WOULD TAKE AGAINST OFFICER LIKE S. BHATTACHARYA WHO TARNISHES THE IMAGE OF L.I.C
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I applied for an insurance of Rs 30 Lacs (under jeewan annad and term insurance)in karkardooma branch, for which my agent told me to go for medical test (blood sugar, cholestrol, blood pressure etc )with lic's tpa in LIFELINE DIAGONSTIC, ANAND VIHAR, KARKARDOOMA, on this center, he asked me to pay Rs 300 for giving normal report, he said otherwise he will send the report in such a way that my proposal will be rejected.
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LIC is very bad disorganised institute, where most of the persons will not take responsibility. They are deceiving the peoples faith. I personally feel don't paln anything towards LIC. It is going to be one of the bad government sector in feature.
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Dear Sir/ mam
I have a policies Jevan Saral ATM Plan for 10 years Amount of 24020 per years.
But your executive told me for 5years plan S-A 500000Rs.
But i have receipt slip of 20years S-A 500000Rs.
Your executive told me after 5 year i will get 500000Rs.
He give me wrong information about policies. He cheat me.
My Agent is Dhiraj Sing and code is 0280025H. and lic branch id 25J
i m calling branch then there is no response.
Please cancel my policies and refund me amount of Rs24020.
And now his mob going on switch off.
Please take a action against him.
I m sending my policies slips along with attachment.
Please do on urgent basis.
Thanks & Regards
Nitin Kumar
9868676744
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Date: 15th may, 2011
Subject: COMPLAINT AGAINST THE DELAY FOR THE RETURN OF MONEY.
Respected sir,
I Nand Kishore Garg (policy no: 122790386) have taken an ulip plan policy on 14thmarch 2005 from Roopnagar Branch of LIC Delhi and have paid a premium of RS.30000 one time premium. On the same date I have taken the same policy for my wife Mrs.Renu Garg (policy no.122790302) of same amount i.e. Rs.30000.We have surrendered that policy in 14th March 2010. We have not got the money back yet.
The computer of respected department of lic is showing wrong ulips due to which my amount has been decreased to RS.35 only that is not possible. But the same computer is showing the correct ulips for my wife policy and her amount has increased to RS.63000 approximately.
The case is pending from last 1.5 Years from March 2010 To May 2011. We have fulfilled all their demands and documents but still we have not got any satisfactory answers.
We have submitted following documents:
1) Bond Policy
2) Bank Statement
3) Policy D.O.C
4) Policy Surrender Form
5) Passbook Copy
I have visited their office many times at least 50 times. I have also talked to the Manager Mr. Mahesh Chandra and his respected staff member Madan Lal. I had regularly been calling in their department and they have been delaying my work. I feel very disappointed because of the delay and inefficiency of my work.
Mr.Arya Divisional Officer of LIC is not responding to our complaint and making new demands at each call. I am very disappointed from him as well.
I have submitted all my documents and I am not having any other document now to fulfill their demands. Please consider all my problems and take some strict action against it. Kindly help me get back my hard earned money.
LIC should mean what they say. Jeevan ke saath bhi jeevan ke baad bhi.
Thanking you
Nand Kishore Garg (policy no: 122790386) Renu Garg
(Policy No: 122790302) (W/F of Nand Kishore Garg)
SU-167 Pitam Pura,
Delhi -110034
Mobile No.9811241499
011-27342405
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Mrs.Rukki Bai W/o.Late Mr.Ramshankar
CELL : 08106041521
Date: 08-07-2011
To
The Branch Manger
LIC of India
Vikarabad
Rangareddy(Dist)
Respected Sir,
Sub: Claim for policy No 645734095 and gratuity payment
of Late Mr. Ram Shankar ZM Club member.
Ref : Death Claim submitted in your BO on Sept 2010
i.e of Vikarabad Division-Code No: 64N
I am Mrs.Rukki bai w/o Late Ram Shankar, Code No: 102064N who worked as a ZM Club Member Vikarabad division.
He was worked since year 2000 and he had done more than 1000 policies, and Mr. Ram Shankar was expired on 17th August 2010.
As my husband is worked for more than 10 years, he is eligible for gratuity and further benefits from LIC of India. And also we had a Policy NO: 645734095 for an amount of Rs. 8, 00, 000. We have submitted all documents including all investigation reports for claiming above policy number in the month of September 2010.
But till now we have not yet received any further information from Vikarabad Branch.
I am a house wife, We had three daughters and one son, they are studying and we are belonging to “ST” category. We don’t have any further income to serve for my family.
I will be very much grateful to you if you release the amount which we have claimed.
Yours sincerely
Mrs.Rukki Bai .
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Dear sir
I Am Amit Kumar My Policy Number = 331021382 Money Bank Policy,
10/sep/2011 receive the first installment of which was not found till date 26/october/2012
Check and Czech to Bhuktan effort to please me!
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Nitin Garg
MAMTA SINGH
Vikram Singh
